Regional IT Manager

4 days ago

Singapore Mammoet Full time

**SUMMARY OF THE ROLE**
- ** Regional IT Manager**

Are you a hands-on IT Manager with detailed SAP knowledge? Mammoet is looking for an IT expert, who will be responsible for the APAC.

Responsible for maintaining and developing the day-to-day ICT operation in the APAC region and managing a lean regional team. Finding the right balance between regional business and global ICT requirements in order to contribute to ICT & business goals. A broad range of activities, in almost all areas of IT. Servicing multiple locations in the APAC region, the job includes some traveling.

**WHAT YOU’LL BE DOING**

Manage a team of IT support specialists
- Lead and develop team, shared responsibility for recruitment, training, and development.
- Perform appraisal interviews
- Coach agents, identify strengths and development opportunities
- Transfer knowledge
- Monitor quality of work

Business Partnering
- Business stakeholder engagement
- Improve business productivity
- Drive global, regional, and local projects

ICT Support
- Provide support, service, and solutions to the business according to service level agreements
- Execute changes
- Maintain KPI’s
- IT compliance matters

Reporting
- Prepare, compose and analyze critical monthly management information on key performance indicators
- Report on KPI
- Report on supply chain partner
- Trend analysis

Administration
- Coordinate, execute, maintain and or improve administrative activities and systems, in line with internal requirements
- Define yearly budget and manage the budget
- Document and coordinate data on customer requirements
- Record required data in the (sub)system(s) such as Topdesk
- Time registration

**WHAT YOU’LL NEED**
- Bachelor’s degree or equivalent additional work experience is required.
- Minimum 7 years relevant IT experience in an international service/production industry or environment.
- ICT Service Management, advanced understanding
- Detailed SAP Knowledge, good knowledge of Microsoft SCCM and Intune
- Possess good business acumen and service-minded
- People management skills

**WHAT YOU’LL GET**
- Become part of our values - Love the work, Result Count, Take Care, Be Responsible, and Perform as a Team
- We are a global team of diverse colleagues who share a passion for excellence and have a culture of trust and empowerment to make our ideas a reality
- We focus on personal and professional development to grow internally within our organization
- Mammoet offers a wide variety of benefits such as flexible working hours as well as a hybrid working environment, an attractive remuneration package (fixed/variable)

**WANT TO KNOW MORE?**
- #mammoetcareers

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