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Customer Relations Manager

3 weeks ago

Singapore STRIEX CONSTRUCTION PTE. LTD. Full time

**Responsibilities**:

- Build and maintain strong relationships with our clients, ensuring their satisfaction with our services.
- Identify and pursue new business opportunities through networking, referrals, and other marketing strategies.
- Develop and implement customer retention strategies to increase repeat business.
- Collaborate with project managers to ensure timely and successful project delivery.
- Manage customer feedback and complaints, and ensure prompt resolution.
- Participate in industry events and conferences to stay up-to-date with the latest trends and developments in the construction industry.

**Qualifications**:

- At least 2 years of experience in a customer relations or business development role, preferably in the construction industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Ability to work independently and in a team environment.