Client Services Specialist

2 days ago


Singapore Page Personnel Full time

Excellent opportunity to join the world's leading insurtech
- Great working environment

**About Our Client**:
Our client is one of the world's leading insurtech company with presence in more than 20 markets, servicing more than USD 50 billion premiums annually.

Reporting to the Client Services Team Lead, this role is responsible in **providing quality client service** and to step up as a Senior to **mentor the junior members**.
- Partake in platform enhancement projects such as new products/features.
- Advise clients in trade and system related queries and discrepancies.
- Acting a the first line of defence and identify and escalated any risks or issues.
- Assist clients in withdrawals and deposits process.
- Step up as a senior to guide and mentor the junior Client Services members.
- Any other adhoc duties such as system and process enhancement projects.

**The Successful Applicant**:

- At least 3 years of working experience, ideally in client service in the financial services industry.
- Good to have relevant insurance certifications (M5, M9, M9A and HI)

**What's on Offer**:



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