
Itsm Project Manager
4 days ago
**Responsibility:**
- Manage the entire lifecycle of key account customers and lead the completion of complex software projects.
- Plan, schedule, and oversee project delivery to ensure timely execution within budget and client expectations.
- Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.
- Collaborate with stakeholders to define project scope, timelines, and deliverables.
- Manage risks, dependencies, and issue resolution to ensure smooth project progression.
- Ability to manage the implementation of ITSM frameworks while ensuring compliance with industry best practices.
- Coordinate cross-functional teams, including business analysts, technical consultants, and product teams, to drive project success.
- Identify potential customer improvement needs and collaborate with the sales team to drive repurchase opportunities.
- Ensure effective communication and stakeholder engagement throughout the project lifecycle.
- Monitor project performance and provide regular status updates to senior management.
- Drive continuous improvement in ITSM processes and service delivery.
- Provide post-delivery customer service, resolve user problems, product training and guidance, and document best practices to ensure customer satisfaction.
**Requirements**:
- Minimum **5 years** of relevant experience.
- Well versed in project management system and processes, with strong planning and risk management skills.
- Must have experience in **ITSM implementation**.
- **PMP** and **ITIL**certifications are a plus point.
- Proficiency in requirement analysis and system design.
- Experience with O&M products or tools, including automation tools, log analysis tools, and monitoring tools.
- Proficiency in English and Chinese to collaborate with business counterpart.
Pay: From $1.00 per month
**Benefits**:
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Application Question(s):
- How long is your notice period?
Work authorization:
- Singapore (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
Application Deadline: 15/07/2025
Expected Start Date: 31/07/2025
-
Itsm Project Manager
4 days ago
Singapore Cloudwise Pte Ltd Full time**Key Responsibility:** - Manage the entire lifecycle of key account customers and lead the completion of complex software projects. - Plan, schedule, and oversee project delivery to ensure timely execution within budget and client expectations. - Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet...
-
Itsm Engineer
2 days ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full time**Location: Jurong East **Responsibilities**: - Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management. - Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting. - Work with IT and business teams to define...
-
Project Manager
37 minutes ago
Singapore CLOUDWISE PTE. LTD. Full time**Responsibility:** - Manage the entire lifecycle of KA customers and lead the completion of complex software projects. - Manage project delivery, project risks control, ensure project delivery meeting quality requirements and timeline, controlling costs and address on-site team issues. - Provide post-delivery customer service, resolve user problems,...
-
Itsm Consultant
2 weeks ago
Singapore Sopra Steria I2S Singapore PTE. LTD. Full time**Company**: Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region. **Description**: For this...
-
Itsm Engineer
7 days ago
Singapore U3 Infotech Pte Ltd. Full timeITSM Engineer will develop and maintain service ITSM platform. **Job Description / Responsibilities**: - Provide support in implementation of IT service management activities which includes the following areas: - Catalogue: analysis of service requests and enhancement the catalogue items. - Catalogue Service Request Implementation. - User requirement...
-
Itsm Engineer
31 minutes ago
Singapore Singtel Full time**ITSM Engineer**: **Date**:5 Sep 2024 **Location**: Singapore, Singapore **Company**:Singtel Group - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and...
-
Itsm System Delivery Manager
1 week ago
Singapore JJ CONSULTING SERVICES Full timeOur Client is an established company in Singapore, who is seeking to recruit an ITSM System Solution Manager (ServiceNow). **ITSM System Delivert Manager (ServiceNow)** The ITSM System Solution Manager manages the implementation, upgrading and enhancement of system/solution to meet customers’ needs. You will also be involved in the development of...
-
Itsm Director
2 weeks ago
Singapore GXS BANK PTE. LTD. Full time**Get to know our Team Our Corporate IT Team within GXS Technology Services (internal IT) aims to be a technology leader that provides predictive and seamless experiences to all GXS employees. We are a diverse team of technology practitioners looking to outserve fellow employees with positive, personalized IT experiences. We are looking for individuals with...
-
Consultant, Cx
2 weeks ago
Singapore SIFT ANALYTICS GROUP PTE. LTD. Full time**_CONSULTANT, CX / ITSM - Freshworks _** You will be based in Singapore, and be involved in Solutions Project Delivery & Implementation, and Pre-Sales activity to potential prospect organizations. **_The position offers a challenging environment, with extensive working experience on leading edge technology, and interaction with strategic organizations and...
-
Junior Itsm Consultant
16 minutes ago
Singapore CXC Global Full timeCXC Global is working with a leading global tech consulting firm with operations in 60+ countries. They are an organization that believes in utilizing the power of technology to create brighter futures for customers, communities, and the environment. This is a great opportunity to be part of a team that delivers innovative solutions that help solve real...