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Manager, Operations, RHso
3 weeks ago
Job Responsibilities:
1) Lead community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations:
- Transition care programme
- Community Health Posts
- Health screening operations
2) Support in operations planning in assigned area:
- Ops data analysis and monitor workload
- Manpower planning and management
- Collaborate and engage community partners to coordinate community operations
- Monitor the performance of ops KPIs
- Achieve synergies and optimise use of resources
3) Support in improving community operations to enhance care and residents experience:
- Pilot new programmes and processes
- Evaluate the use of technology to ease workflow improvement
- Evaluate success of pilot programs for future action
4) Lead community care operations team in assigned area:
- Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
- Develop team members to enhance their skills & harness their potential
- Integrate team with the other RHSO departments & divisions
Job Requirements:
- Bachelor Degree with health related discipline, with at least 8 years of healthcare and operations related experience
- At least 3-5 years of supervisory/leadership experience
- Strategic thinking
- Communication skill
- Change management
- Project management
- Analytical skill
- Resilience
