Manager/Senior Assistant Manager, Operations, RHSO
4 days ago
Job Responsibilities
Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
Transition care programme
Community Health Posts
Support in operations planning in the following assigned areas:
Data analysis and monitor workload
Manpower planning and management
Collaborate and engage community partners to co-ordinate community operations
Drive continuous improvement to enhance care and residents experience including:
Pilot new programmes and processes
Evaluate the use of technology to ease workflow improvement
Evaluate success of pilot programs for future action
Manageservice related feedbackand ensure residents' concerns are addressed
Evaluate feedback and identify potential service gaps for improvements
Lead in regional community operations team in assigned areas:
Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
Develop team members to enhance their skills & harness their potential
Integrate team with the other RHSO departments and divisions
Any other duties
Job Requirements
Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
Able to think critically and strategically, with strong conceptual and analytical abilities
Strong planning, project management and organisational skills
Able to work well with others, to foster buy-in and collaboration
Good verbal and written communication skills.
Microsoft office. (Excel, Word, PowerPoint)
Experience in strategic planning and/ or programme development would be advantageous
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