
Head Waiter
1 week ago
**Roles & Responsibilities
- To be competent in the use of the EPOS system at all stages of service
- To provide a friendly, courteous, and professional service at all times.
- To ensure good communication with all your superior
- To service and be responsible for your assigned sections
- Work with the waiter/waitress to guide the customers to open tables, informing them of the day’s food and drink special.
- Ensure to maintain optimal level of customer satisfaction and analyze all customer requirements and provide efficient response.
- Resolves customer problems quickly, efficiently, and courteously.
- Take the orders from their tables, communicating with the kitchen to place food and drink orders and deliver them to the correct tables.
- Achieving established business Sales Target.
- Other ad-hoc duties as assigned.
**Job Requirements:
- Friendly and enjoys meeting people.
- Preferably with experience in F&B sector.
- Can work night shifts
- Must be able to work on weekends and public holidays.
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