Client Renewal Specialist, Workplace

1 day ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $5,200 - $10,400 Per Month**Date Posted**
- 3 hours agoAdditional Details

**Job ID**
- 58553**Job Views**
- 2Roles & Responsibilities

The Workplace Client Renewal Specialist is a high-impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal person is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimising customer churn, retaining revenue, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes.
Renewal Specialists are responsible for ensuring win-win financial terms and strengthening partnerships with existing customers.

RESPONSIBILITIES
- Own and execute win/win negotiation strategies for a high quantity of renewals that maximize contract value while protecting and enhancing customer trust
- Maximize account growth by playing a role on the account team and helping to identify incremental opportunities upon contract renewal
- Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal stakeholders in order to develop resolution strategies
- Collaborate with internal stakeholders such as leadership, customer success, legal, revenue operations and product management to develop strategies for upcoming renewals
- Follow and adhere to best practices for all internal processes including, opportunity management, data quality and accuracy, quotes and forecasting
- Achieve financial and strategic revenue targets
- Evaluate your portfolio to prioritize time to render the most favorable outcomes
- Leverage customer data and behavior to assess the health of each renewal

MINIMUM QUALIFICATIONS
- 2+ years of experience within Renewal Management and/or Account Management and/or Customer Success
- Strong negotiation skills with experience driving contracts to completion on time
- Bachelor’s degree

PREFERRED QUALIFICATIONS
- 4+ years of experience within Renewal Management and/or Account Management and/or Customer Success - ideally within SaaS offerings
- Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
- Experience in a quota-carrying sales role with proven achievement
- Strong process management, financial acumen and contractual engineering skills
- Ability to react and adapt to potential rapid shifts in priorities
- Strong level of urgency, organization and prioritization skills
- Ability to project manage the renewal cycle, involving stakeholders strategically and in using resources
- Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Tags

client

renewal

specialist

workplace

  • Solutions Architect, Workplace

    1 week ago

    Singapore Workplace Full time

    **Responsibilities**: - Deeply understand the Workplace system architecture and integration components. - Engage with potential customers and key internal/external contacts to understand their business objectives and demonstrate the value proposition of Workplace. - Deliver customized pre-sales technical presentation and product demonstrations to customers...

  • Renewal Specialist

    2 weeks ago

    Singapore Nicoll Curtin Group Full time

    Location: Singapore - Salary: NA - Job Type:Consulting Posted about 12 hours ago - **Sector**: Software Development - **Contact**: Joshua Palsamy - **Job Ref**: 46339 **Renewals Specialist**: Nicoll Curtin Singapore, Singapore (Hybrid) SaveApply - The hiring company is a Global American Software Giant which is a powerhouse in the digital media and software...

  • Global Learning Specialist

    2 weeks ago

    Singapore Workplace Options Full time

    **Global Learning Specialist** Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia...

  • Renewal Sales Manager, Apac

    2 weeks ago

    Central Singapore Esko Full time

    **Role Summary** As a manager in Esko’s Renewal Specialist team, you will play a pivotal role in ensuring the ongoing success and growth of our customer base. You will be responsible for overseeing the execution of organizational strategy and improving performance of the renewals sales function. You will lead and mentor a team of renewal specialists,...

  • Renewal Specialist

    2 weeks ago

    Singapore NetApp Full time

    **If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

  • Specialist, Renewal Sales

    1 week ago

    Singapore Webhelp Enterprise Full time

    Join to apply for the Specialist, Renewal Sales role at Webhelp Enterprise 2 weeks ago Be among the first 25 applicants Join to apply for the Specialist, Renewal Sales role at Webhelp Enterprise Job Description We are looking for a Specialist, Renewal Sales (GCR) to join our team in Singapore. Apply Now Job Title Specialist, Renewal Sales Job...

  • Senior Account Manager

    3 days ago

    Singapore Workplace Options Full time

    **Senior Account Manager, Asia Pacific** Are you passionate about employee wellbeing, working with colleagues around the globe and providing a consultative sales and account management approach? Drawing from an international network of credentialed providers and professionals, Workplace Options is the world’s largest integrated employee support and...

  • Renewal Sales Specialist

    2 weeks ago

    Singapore Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Renewals Specialist

    2 weeks ago

    Singapore OneSpan Full time

    The future of work is flexible, and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic, and we are embracing work flexibility Many positions and locations will provide you with the choice of in office work, distributed or hybrid. We collaborate with each employee to develop...

  • Renewals Specialist

    2 weeks ago

    Singapore OneSpan Full time

    The future of work is flexible, and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic, and we are embracing work flexibility Many positions and locations will provide you with the choice of in office work, distributed or hybrid. We collaborate with each employee to develop...