
Desktop Remote Support Engineer
5 days ago
**Job Descriptions:
- **
1. Performed Desktop Support services to users
2. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
3. Perform imaging/re-imaging
4. Perform asset inventories
5. Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
6. Updates Incident records
7. Creates and updates work instructions (where necessary)
8. Document standards and procedures (where necessary)
**Job Requirements:
- **
- At least 1 year of experience or more of Windows 10 and Microsoft Outlook Client
- At least 1 year of experience providing desktop remote support
- Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
- Demonstrate knowledge in the support of workstations, and related components
- Have knowledge with desktop operating systems, including Microsoft Windows 10
- Good verbal and written communication skills
- Good coordination skills
- Ability to prioritize effectively and work with a sense of urgency
- Effectively communicates with teammates and managers
-
Remote Desktop Support Engineer
2 days ago
Singapore Birlasoft Full timeAs a Remote Desktop professional, you play a crucial role in providing technical support and ensuring seamless remote access to systems and applications. Your responsibilities encompass various key roles, each contributing to the efficiency and security of remote desktop services:Remote Desktop Support Specialist:- Provide technical assistance and...
-
Desktop Support Engineer
5 days ago
Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full timeLevel 1 & Level 2 remote/onsite support and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network. - Install, configure, maintain and troubleshoot desktop systems and associated peripherals. - Preparation of desktop/notebook system image. - Perform file backup, migration and restoration for end-users’...
-
Desktop Support Engineer
1 day ago
Singapore ANTAS PTE. LTD. Full timeWe are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a Desktop Support Engineer, you should have...
-
Desktop Support Engineer
2 weeks ago
Singapore ANTAS PTE. LTD. Full timePOSITION OVERVIEW : Desktop Support Engineer Experience: 1 to 3 years of Desktop Support Experience POSITION GENERAL DUTIES AND TASKS: **Job Description**: Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and...
-
Hiring for Desktop Support Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeJob Title: Desktop Support Engineer Job Location: Singapore Job Description: Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/re-imaging Perform asset...
-
Desktop Support Engineer
5 days ago
Singapore Unison Consulting Full time**Responsibilities** - Your primary responsibility is to provide technical assistance and support to end-users within the organization. - Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals. - You will be tasked with installing, configuring, and maintaining computer systems and ensuring they...
-
Desktop Support Engineer
2 weeks ago
Singapore SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Full time**We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.**: If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to...
-
Desktop Support Engineer
1 week ago
Singapore SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Full timeWe are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give...
-
Desktop Support Engineer
1 week ago
Singapore Caxton Associates Full timeDesktop Support Engineer **About Caxton Associates**: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to...
-
Desktop Support
2 days ago
Singapore Birlasoft Full timeAs a Desktop Support specialist, you will be responsible for handling tickets that require onsite support, responding to client support requests, and contacting clients to understand the nature of their problems. Your role will involve troubleshooting hardware and software issues, installing and maintaining computer peripherals, and upgrading operating...