
Sales Engineer
1 week ago
User Support and Inquiry Handling:
- Respond promptly to user inquiries.
- Offer technical assistance and troubleshooting to users, guiding them through issue resolution.
Process Analysis and Enhancement:
- Collaborate with departments to grasp their workflow needs.
- Analyze existing processes, identifying areas for improvement.
Board Development and Maintenance:
- Customize boards, implement automation, and integrate third-party apps for enhanced functionality.
- Ensure uniformity and efficiency across all boards and workflows.
Platform Management:
- Track platform usage and user engagement, generating regular reports for stakeholders.
- Conduct training sessions for new users and teams on platform usage.
Cross-functional Collaboration and Communication:
- Facilitate communication between end-users and the platform vendor for issue resolution
Additional Duties:
- Undertake any ad hoc tasks delegated by the Head of Department.
**Requirements**:
- Professional Certificate/ NITEC, Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Project or Engineering.
- Background in General Engineering, Civil and Electrical is a plus-factor.
LEO TANG WEI HONG EA Licence No. 24C2245 | Personnel Registration No. R21101082
**Job Types**: Full-time, Permanent
Pay: $3,000.00 - $5,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Experience**:
- Sales: 1 year (required)
Work Location: In person
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