Concierge

2 weeks ago

Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

**Summary**

The Concierge is a hotel guest services representative who serves as the guest’s liaison for both hotel and non-hotel services. Concierge focuses on helping guests save time by providing appropriate recommendation based on their needs regardless of whether enquiries concern in-hotel or off-premises attractions, services or activities.

**Responsibilities**:

- Operate the Concierge desk in a professional manner with prompt and courteous service to all guests
- Develops strong knowledge of the hotel’s facilities and services and of the surrounding community
- Provides guests with information about attractions, services, and activities in or outside the hotel
- Assist guests with reservations as long as the request is within moral and legal needs
- Handle mail & message of guests’ packages and ensure proper upkeep of records
- Provide sale of stamps and assist guest to post out mails whenever possible
- Work with housekeeping and security for any lost & found collection
- Work with hotel transportation vendor in job assignments and ensure guest’s transport is arranged accurately for all bookings
- Assist guest with taxi requests and keep proper records of taxi bookings
- Oversee the concierge and guest services operations in the absence of the Chef Concierge
- Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
- Maintain complete knowledge of all hotel products and services
- Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
- Attend all briefings, meetings and trainings as assigned by management
- Perform other reasonable duties as assigned by the management

**Qualifications / Experience**
- Secondary / High school education
- Excellent communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a tea
- Able to thrive in a dynamic and fast paced environment
- Must be well-presented and professionally groomed at all times
- Read, write and speak English fluently
- Ability to speak other languages and basic understanding of local languages will be an advantage

  • Concierge

    2 weeks ago

    Singapore SPH Retail Property Management Services Pte Ltd Full time

    **Concierge Officer** The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for Paragon’s shoppers and visitors. You are expected to have full knowledge of the Paragon Club programme to assist members with their enquiries, demonstrate adaptability and experience...

  • Lifestyles Concierge

    1 day ago

    Singapore ASPIRE LIFESTYLES Full time

    The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an Omni Channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior...

  • Concierge

    1 week ago

    Singapore ILS HOSPITALITY SOLUTIONS PTE. LTD. Full time

    **Join Our Team as a Concierge! Are you a friendly and resourceful individual with a passion for providing exceptional guest service? Our luxury hotel is seeking a dedicated Concierge to enhance our guests’ experiences by offering personalized assistance and insider knowledge of the local area. **Key Responsibilities**: - Greet guests warmly and provide...

  • Concierge

    3 days ago

    Singapore RAFFLES QUAY ASSET MANAGEMENT PTE LTD Full time

    As a Centre Concierge, s/he will be the first point of contact for all tenants and guests, responsible for making a first great impression each day. S/he will need to provide an unrivalled experience for our members and support the operations and ensure that all responsibilities are delivered with high quality and in a timely manner. **Concierge/Front of...

  • Concierge

    1 day ago

    Singapore ODF PTE. LTD. Full time

    Concierge **Job Description**: As part of strategic expansion, we are looking for a customer service-oriented Concierge to be part of the core team. You will be responsible for assisting shoppers and VIP guests on their enquiries, providing accurate information on the outlet and its travel retail products, ensuring they have a wonderful shopping...

  • Senior Concierge

    1 week ago

    Singapore PERSOLKELLY Singapore Full time

    Maintain high service standards for tenants, visitors, and shoppers. - Mentor new Concierge members, aligning them with property responsibilities. - Provide training aligned with Customer Service Standards, overseeing grooming. **Responsibilities** - Maintain high service standards for tenants, visitors, and shoppers. - Mentor new Concierge members,...

  • Concierge Manager

    2 days ago

    Singapore beBee Careers Full time

    Job SummaryWe are seeking a highly skilled and experienced Concierge Manager to oversee the smooth operation of our Concierge Department. The ideal candidate will possess excellent leadership skills, a strong focus on customer satisfaction, and a deep understanding of luxury hospitality.Key Responsibilities:Manage the Concierge Team to deliver exceptional...

  • Junior Concierge

    3 weeks ago

    Singapore OUE LIMITED Full time

    Roles & ResponsibilitiesThe Junior Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Junior Concierge, you will be responsible for performing the following tasks to the highest standards:To guide all Concierge and Bell team members in accordance to...

  • Medical Concierge Executive

    2 days ago

    Singapore THOMSON MEDICAL PTE. LTD. Full time

    Reporting to the Director of Business Development, the Medical Concierge Executive is to provide coordination and administrative support to the organisation’s medical concierge business. **PRIMARY DUTIES & RESPONSIBILITIES** To respond to request for services, appointments, information in a timely, responsible and professional manner. **SECONDARY DUTIES...

  • Chef Concierge

    2 weeks ago

    Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** The Chef Concierge supervises the concierge team and is responsible for the management of all aspects of concierge functions. The Chef Concierge serves the needs of the guests by running errands, handling luggage, and coordinating guest requests with vendors. The Chef Concierge maintains and builds relationships with external hospitality vendors...