Customer Service Officer

4 days ago

Sembawang, Singapore S Foods Singapore Pte Ltd Full time

**JOB HIGHLIGHTS**
- We treasure staff and provide career development opportunities
- Fair assessment, good compensation and fringe benefits
- Collaboration and Teamwork

**ROLES & RESPONSIBILITIES**
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
- Follow up to ensure that appropriate actions were taken on customers' requests and Sale Executives are properly informed of any request.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Build a relationship with clients
- Maintains open communication with clients for unpaid invoices and duly inform the Sale Executive and Sale Managers when payment is overdue.
- Preparation of sale and sale-related reports on a timely basis.
- Any ad-hoc work as prescribed by the superior.

**Competencies and Skills Required**
- Preferably at least Diploma level
- Good communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle the pressure
- Can work Monday - Friday (Whole Day) and Saturday (7:00-11:00AM) in Office based in Woodlands.

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,500.00 per month

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (preferred)

  • Customer Service Officer

    7 days ago

    Sembawang, Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    1 year exp **Roles & Responsibilities** **Job purpose** The Customer Service Officer shall report directly to the Customer Service Assistant Manager or Team Lead & be an integral member of the Customer Service Order Processing Team. He/she will be expected to be a team player, work efficiently with the office colleagues & adhere to the best practices of...

  • Customer Service Officer

    4 days ago

    Sembawang, Singapore Pollisum Engineering (Pte) Ltd Full time

    Manage and communicate with customers and business partners to achieve profitable deals and fulfill service delivery - Daily update shipments information into Key field system and customers - Preparation of documents for import, export and LCL job (DO, WO, Payment) - Assists in shipping procedures and documentation - Ensure correct and timely billing to...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore S Foods Singapore Pte Ltd Full time

    **JOB HIGHLIGHTS** - We treasure staff and provide career development opportunities - Fair assessment, good compensation and fringe benefits - Collaboration and Teamwork **ROLES & RESPONSIBILITIES** - Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. - Keep records of...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore APPLIED TOTAL CONTROL TREATMENT PTE LTD Full time

    **Responsibilities** You will be reporting to Sales Manager and required to undertake such duties as may be assign to you in the proper performance of your employment. **Customer Services** - Acts as window and interface with customer on all issues, and provide top level of customer service to all customers - Liaise with customers on quotation status,...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore BLOSSOMSFOOD PTE. LTD. Full time

    **Only Locals or SPRs need apply.** - Answering customer inquiries/customer questions - Ensuring customer satisfaction - Process customer accounts - Supporting the sales team/referring sales leads - Collating customer feedback - Fielding incoming phone calls - Maintaining open and interactive communication - Following established communication procedures -...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    7 days ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    7 days ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    4 days ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...