Officer (Community Relations)

1 week ago


Singapore Hope Initiative Alliance Full time

**Officer (Community Relations)
**Reports to**:
Head of Community Relations

**Overall responsibilities**

As part of the Department of Community Relations, provide support to the Charity in the areas of community relations, which includes various communications and liaison functions, relationship management with partners and organisations, as well as supporting other special projects and initiatives when needed. The department is also responsible for ensuring governance, compliance, capability development, and general administration ensuring the Charity upkeep the highest standards to build credibility and trust.

**Key Areas of Responsibility**

1. Assist in conceptualising and producing various written and regular content on behalf of the President or Senior Management Team.

2. Represent the Charity when relating with external agencies.

3. Liaise with external agencies for matters relating to the President of the Charity.

4. Provide secretarial support for management and Board meetings.

5. Provide general oversight across the Charity’s operations to ensure the Charity’s objectives are met effectively.

6. Develop, manage, and oversee the volunteers’ and internship programme.

7. Initiate activities to engage with partners and build relationships.

8. Devise mechanisms and secretarial support to update and administer the Charity’s internal policies, processes and procedures, including compliance with the Personal Data Protection Act (PDPA).

9. Ensure proper Governance, accountability, and compliance to regulatory and/or contractual requirements.

10. Any other duties as assigned by the Senior Management Team.

**Requirements**:

- Diploma or Degree holder with at least three years of working experience.
- Ability to work independently
- Excellent oral and written communication skills; comfortable with formal business writing
- Ability to communicate with a wide spectrum of people across all levels of seniority
- Self-starter with a good eye for detail and a strong ability to multi-task
- A good team player who is responsible and positive, able to work under tight deadlines
- Organised and possessing good analytical and critical-thinking skills
- Adaptable and fast learner
- Excellent command in Microsoft Office competencies preferred
- Bilingual in English and Mandarin an advantage



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