Floor Supervisor

1 week ago


Singapore VIRTUAL GOLF SG1 PTE. LTD. Full time

Staff members responsible for all aspects of the customer experience, including setting up customers on the simulators and taking food and beverage orders.

Responsibilities include the following:
Front Desk Management
- Greet customers
- Create and manage bookings on our booking software
- Answer phone calls

Customer Service
- Provide tours of the facility
- Set up customers on the golf simulators

Membership
- Keep bag room organised and pull bags for our members
- Remember names and preferences of members

Golf Simulators
- Ensure the customers are enjoying their golf experience
- Conduct basic simulator maintenance and troubleshooting
- Ensure the technology is working properly

Food and Beverage
- Take food and drink orders and serve to customers in a timely manner
- Bus the area routinely
- Prepare drinks on the menu

Other Duties
- Inventory and ordering
- Manage relationship with suppliers
- Assist scheduling
- Assist managers
- Keep outlet neat and organised


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