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Guest Experience

2 weeks ago

Jurong East, Singapore Science Centre Singapore Full time

**(Temporary Assignment)**

**Position Overview**

Science Centre Board is looking for a suitable individual to fill the position of Guest Experience & Retail Assistant. These duties include (and are not restricted to):

- Delivering frontline operations excellence
- Provide frontline services including admission, crowd control and retail services
- Provide advice on products and services and assist with exhibit interaction
- Deliver service in accordance with visitor services procedures
- Address Science Centre-related visitor enquiries
- Perform first-level service assistance and recovery
- Enforce visitor adherence to safety rules
- Carry out health and safety standards and procedures
- Escalate incidents for follow-up actions

b. Delivering customer service excellence

c. Ensuring safety and security at workplace

**Requirements**:
The suitable individual should preferably be able to work up to **3** **M**onths**. Performing weekend duties (including public holidays) is mandatory.

**How to apply**:
Interested applicants should follow the below steps, stating full personal and career details, current and expected salary and contact number within the form.
- Download and complete the Job Application Form

**Address**: Human Resources Department, Science Centre Singapore, 15 Science Centre Road, Singapore 609081