Executive / Senior Executive, Communication, Smua

2 weeks ago


Singapore Singapore Management University Full time

COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Executive / Senior Executive, Communication (1-year contract), SMUA

RESPONSIBILITIES
This position supports the operations of SMU Academy in the areas of communicating with programme participants on logistics and administrative support matters, especially during the pre-course and during-course phases. The major job duties and responsibilities for this position include:

- Transfer/withdraw individual participants, when necessary, in the system and update relevant stakeholders
- Collect and consolidate Letter of Undertaking (LOU) from participants
- Staff is to perform course support duties mínimally 2-4 times in a year to stay current with the latest operational processes and SOPs of the Academy

QUALIFICATIONS
- Minimum Diploma or Degree
- Applicant with minimum 2 years working experience would be advantageous
- Self-driven, meticulous, resourceful and adapt to changes well
- Able to work collaboratively with others
- Possess good level of written and communication skills
- Keen on process improvement and efficiency
- Able to work with data to interpret and generate reports
- Familiarity with Learning Management System (LMS), Training Management System (TMS), and TP Gateway would be advantageous

OTHER INFORMATION



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