Key Account Manager

2 weeks ago

NorthEast Singapore Bollore Logistics Asia Pacific Full time

**About the role**

The incumbent will be part of a larger team within the Sales department in providing seamless and customer-focused solutions to support the achievement of business objectives.

**What you will be doing**
- Play an integral role in managing and growing the key accounts
- Maintain and develop market shares by engaging the client commercially
- Responsible for the development and achievement of sales through direct sales channel
- Focus on growing and developing large MNC clients
- Write business plans for all current business and mapping opportunities
- Primary interface between the customer and all relevant divisions
- Propose innovative solutions for future development
- Conduct Quarterly Business Review, maintain SOPs and host regular meetings with customers to establish a healthy working relationship
- Identify new business opportunities and follow up on new customers’ developments
- Act as single point of contact for the clients (SPOC)
- Manage the shipments and daily operation for the clients
- Monitor the quality of daily operation and ensure the service is delivered as per committed on the SOP
- Tackle issues and provide immediate solutions
- Any other duties assigned by Management
- Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
- Ensure team understanding and implementation on Bollore’s Value in daily work behaviours
- Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
- Plan and monitor team development together with HR Division
- Ensure updated Job Description availability for the team by coordinating with HR Division
- Ensure all changes in Department / Section communicated properly to the team

**Team Management**
- Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
- Ensure team understanding and implementation on Bollore’s Value in daily work behaviours
- Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
- Plan and monitor team development together with HR Division
- Ensure updated Job Description availability for the team by coordinating with HR Division
- Ensure all changes in Department / Section communicated properly to the team

**Requirements**:

- Degree graduate in the relevant field
- Minimum 5 years of sales / account management experience in Logistics / Freight Forwarding
- Strong account management and relationship building skills
- Excellent presentation and analytical skills
- Proficient in MS Office
- Working Location: 101 Alps
- Company transport provided at Admiralty, Yishun, Ang Mo Kio, Seng Kang, Tampines and Tanah Merah

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