Program Manager

6 days ago

Singapore BCD Travel Corporate Full time

**_Bring your passion and energy to our growing team. We’re hiring_**

**Program Manager - Asia Pacific**

Full Time, Singapore

As a
** Program Manager - Asia Pacific**, you will serve as the business and relationship owner of an assigned portfolio of corporate clients, providing consultative and strategic program guidance to customers.

**Responsibilities**:

- Establish and cultivate strong multi-level relationships within clients' organization, becoming the trusted partner for travel related matters
- Build awareness and knowledge of any strategic changes within the client organization and recommend formulation of “best-fit” strategy.
- Develop and execute business plans through strong understanding of client’s business strategy, goals, key priorities, and challenges
- Provide accurate client sales forecasting, through deep understanding of client business, as well as awareness of industry and economic factors.
- Proactively identify account risk and lead client retention planning, in alignment with regional and global strategy
- Capitalize on opportunities to improve account profitability and increase incremental revenue through pricing adjustments, technology introduction or other upselling opportunities
- Deliver quarterly business (or ad-hoc) reviews to clients, as well as provide recommendations that are aligned to client objectives / business plan
- Host client travel forums to address the objectives of the client
- Work in close collaboration with all internal functions, including Operations, Technology and Finance teams, to ensure client expectations are achieved

**About you**
- Minimum 5 years relevant experience, preferably within an account management or sales role
- Excellent communication and presentation skills, with the ability to engage stakeholders at all levels comfortably
- Accustomed with analysing, interpreting, and presenting large data sets
- Commercially aware, resilient, and tenacious personality who thrives working independently or within a close-knit team
- Exposure in travel, airline and hotel industry would be advantageous but not essential

**About us**
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

**Your life at BCD**

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.

***

**You’ll be offered**
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated

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