Executive (Call Center / Dispatcher)

1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6. Providing...

Required : NITEC 1. Answering incoming calls and making outbound calls to customers or clients. 2. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Providing exceptional...

Answering incoming calls and making outbound calls to customers. Provide Live-Chat support. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Providing exceptional customer service...

1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6. Providing...

**Minimally NITEC qualifications in IT related disciplines**: - **Minimum 1 year Customer Service Experience in technical or non-technical call center environment**: - **Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment**. SECTION A: - The 1st Level Support is required to provide 1st point of...

**JOB DETAILS** **Job Type** - Contract **Position Level** - Junior Executive **Qualification** - Diploma **Discipline** - Any Discipline **Specialization** - Contact Centre **Sector** - Group Operations **Experience** - 2 - 5 years **Salary** - Undisclosed**JOB DESCRIPTION** - Handle public enquiries regarding full suite of products in a Call Centre...

**Minimally NITEC qualifications in IT related disciplines**: - **Minimum 1 year Customer Service Experience in technical or non-technical call center environment**: - **Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment**. SECTION A: - The 1st Level Support is required to provide 1st point of...

**Summary of Responsibilities** - Demonstrates effective, clear and professional written communication to customers - Provides prompt and efficient service to users including appropriate escalation of any issues. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seek solutions...

We are looking for proactive individual who are awesome team player to join our growing team Main responsibilities - Process customers’ orders efficiently and accurately, dispatch and delivery - Management of inventories / Stock-taking - Processing returns, damage and transfer item. - Oversee/Manage stock inventory for retail racks - Assist in all...

Contract period: 1 Jan 2025 - 31 Dec 2025 Working hours: Mon - Thur: 7am - 4pm Fri: 7am - 3:30pm The Services required are set out as follows: - Handle calls, walk-in enquiries, delivery, school mails, parcels dispatch - Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance - Maintaining...