Call Center Agent

Required : NITEC 1. Answering incoming calls and making outbound calls to customers or clients. 2. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Providing exceptional...

1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6. Providing...

**Minimally NITEC qualifications in IT related disciplines**: - **Minimum 1 year Customer Service Experience in technical or non-technical call center environment**: - **Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment**. SECTION A: - The 1st Level Support is required to provide 1st point of...

1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6. Providing...

**Minimally NITEC qualifications in IT related disciplines**: - **Minimum 1 year Customer Service Experience in technical or non-technical call center environment**: - **Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment**. SECTION A: - The 1st Level Support is required to provide 1st point of...

**Client**: MNC **Location**:AMK Area **Remuneration**: Based on Qualification, Experience & Capability 5 days work week / No shift - **4 Months Short Term Contract (Subject to renewal)** **RESPONSIBILITIES** - Possess call centre / customer service / hospitality experience - At least 1 year experience - Good communications and interpersonal skill -...

**Summary of Responsibilities** - Demonstrates effective, clear and professional written communication to customers - Provides prompt and efficient service to users including appropriate escalation of any issues. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seek solutions...

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Join our team in this meaningful work of caring for others in their time of need. As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, manage crew roster &...

**Job description** **Responsibilities**: - Assists with customers’ requests - Assists salesmen to provide administrative and business development support - Supports service operations and administrative functions - Ensure completeness of sales agreements / account openings / closures / update instruction and relevant supporting documents are submitted -...

**Job description** **Responsibilities**: **Assists with customers’ requests** **Assists salesmen to provide administrative and business development support** **Supports service operations and administrative functions** **Ensure completeness of sales agreements / account openings / closures / update instruction and relevant supporting documents are...