Director of Sales, Digital, Analytics and Ai Apac

3 days ago


Singapore NICE Systems Full time

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

NICE is currently seeking a **Director of Sales, Digital, Analytics and AI APAC** to join a dynamic APAC leadership team. The role requires a high-energy individual who excels at articulating and promoting the value and competitive advantages of advanced solutions to help our customers solve key business problems. The Director is accountable for overall Growth Unit performance, including the profitable achievement of sales goals, delivering value to exceed customer expectations and ensuring alignment with the Company’s business strategy for the APAC territory. The Director of Sales will build, define and execute the go-to-market strategy, leading and developing the Sales and Solutions teams and indirect reports like the Services team, to achieve high growth results and sustainable performance.

Key responsibilities:

- Build a world class Digital, Analytics and AI organization to execute on the APAC go to market strategy.
- Master a deep understanding of the performance metrics or KPIs that will be used to measure the success of execution, and deliver against sales and customer satisfaction targets.
- Motivate, coach and develop a team of sales and solutions professionals to achieve personal and company goals, and advance sales capabilities and skills.
- Evangelize and provide thought leadership through constant engagement with the market and the customer community, develop and maintain high-level relations with C-level executives.
- Leverage the greater NICE organization for local impact and be the primary driver for working with the corresponding line of business for Digital, Analytics and AI
- Ensure the proposed solutions capitalize on our analytics strengths, can be implemented effectively, and to promote trust and enhance the Company’s reputation for delivering customer outcomes.
- Grow a relevant eco-system with selected Business partners and ensure positive influence from GSI.
- Executive leadership internally and externally, and instill a culture of operational excellence within your unit.

**Requirements**:

- Strong strategic thinker, combined with a vision to see results and a practical delivery-oriented approach. Open to external ideas/trends with evidence of innovative and creative thinking, proven strategic judgment and an ability to align internal organization to meet strategic objectives. Excellent business acumen and the ability to balance the tactical (short term success) with the strategic (long term success).
- Excellent leadership abilities around coaching and developing employees, and proactively managing performance as well as driving achievement of objectives, goals and KPIs.
- Excellent decision-making and problem-solving skills with the ability to undertake tough decisions, pushing for change management, sustaining momentum and enforcing timely action.
- Experience in managing a global/regional business, in a matrix environment working in a highly collaborative way with virtual teams including product lines of business, pre-sales and domain expert teams, remote based sales teams, services/support teams and partners.
- Successful track record in building and leading an enterprise portfolio software sales team in a Senior Management capacity, including experience in P&L management.
- Driven to achieve success, inherent self-leadership, innovative, adaptability, confidence and executive presence. Exceptionally persuasive and impactful.
- Experience selling value based/ outcome SaaS solutions preferably in the CX domain.

**Location**:

- The role will be based in Singapore with frequent travelling within the Asia Pacific region.

**_About NICE _**
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. _
- Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. _
- NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law._



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