
IT Operations
2 weeks ago
Our client, one of Asia-Pacific’s leading organizations is looking for:
**IT Operations / Technical Support Analyst**
- Provide L1 technical support for data and system related incidents including tracking, monitoring and reporting of incidents
- Experience performing system support and troubleshooting
- Diploma / Degree in Information Technology, Computer Science, Computing, Engineering, or equivalent
- Project coordination using Agile methodology and stakeholder management
- Manage vendor assets and resources, prioritising tasks allocated to vendors, and managing expectations of business users
- Contracts management including issuing, tracking and validation of invoices
- Perform UAT/SIT for software enhancements and upgrades
- Good to have basic knowledge of Atlassian JIRA, preferably with knowledge of Confluence
- Good to have knowledge of Microsoft SharePoint 2019 and above-
EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454
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