Business Operations Manager

1 week ago


Singapore PALO IT Full time

**WHO WE ARE**:
**Build. Scale. Sustain.**

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right. **We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- We are **small enough to care locally, big enough to deliver globally** (5 continents, 18 offices, +650 experts from +50 nationalities)
- We are **robust and resilient** (100% independent and 0 debt)
- We are **entrepreneurs and passionate experts**: We invest in what we believe genuinely and work as a collective intelligence
- We are **positive, courageous, caring, doers and committed to excellence**

**YOUR ROLE**:
**YOUR RESPONSIBILITIES**:
**Resources Management**
- Liaise and coordinate with the Hives to provide resourcing options.
- Making sure all consultants have work allocated (clients and internal tasks alike)
- Keeping the Nest number under the average threshold of a maximum of 10 consultants per month.
- Own the resource management process (Entry, exit, notifications, report, SLAs)
- Ensure accuracy of resourcing data.
- Share the Nest updates during relevant ceremonies.
- Optimise the allocation of resources balancing project demands and pipeline.
- Point of contact for any contractors and or freelancers.
- Is the single point of contact for staffing/resourcing requests from other PALO IT offices.

**Delivery**
- Involved in Presales through estimations and team set-up review.
- Scope-based SOW review and validation
- Oversee the delivery of scope-based projects.
- Be able to steer project at risk in the right direction based on project constraints.
- Ensure delivery model is being used.

**Metrics***
- Nest number: 10 Palowans and below
- Staffing rate = Billing rate

**WHO YOU ARE**:

- You have strong communication skills to engage/drive discussions with senior stakeholders and to facilitate interactions with all parties and individual team members.
- You have 8 or more years in a senior role in a field related to our industry
- Proven ability to plan and manage operational processes for maximum efficiency and productivity
- Ability to streamline or implement structure that boost speed and efficiency while supporting rapidly shifting business demand
- You have the knowledge and skills on servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and increasing transparency.

**MORE ABOUT PALO IT**:
We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to:

- Become a climate net-zero company
- Attain 50% of revenue from projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all our offices across the globe
- Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

**What We Offer**
- Stimulating working environments
- Unique career path
- International mobility
- Internal R&D projects
- Knowledge sharing
- Personalized training

For more on our team culture and benefits, check out our careers page.
- PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law._
- Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT._
- Your personal data will be processed for the purposes of managing Palo-IT's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes._



  • Singapore ASTA SCHOOL OF BUSINESS & TECHNOLOGY PTE. LTD. Full time

    **Roles & Responsibilities** **Responsible for**: Oversight of all business operations, from sales, supply chain, technical and finance. - Develop and deliver business analyses to support planning activities, incl. annual planning and long-range planning, internal costing, etc - Works with CEO to formulate short - and longer-term business plans and...

  • IT Operations Manager

    3 weeks ago


    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewAs a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud...


  • Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the teamThe Commercial, Outpatient Services team is a pivotal component of Doctor Anywhere. As a dynamic and driven group, we lead business development and strategic partnership initiatives to foster collaborations with corporate organisations, healthcare providers, and insurance companies. Our goal is to deliver innovative...


  • Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...

  • Operation Manager

    6 days ago


    Singapore SINGAPORE HILLHOUSE BUSINESS PTE. LTD. Full time

    Responsile for Managing Company's Operations. - Expand marketing in China and Singapore. - Maintain a close and professional working relationship with the all the stakeholders, business partners, and customers at all times. - Develop, implement, and review operational policies and procedures. - Identify and address problems and opportunities for the...


  • Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    About the TeamOur VisionWe are a pioneering healthcare services company, Doctor Anywhere Operations Pte. Ltd., dedicated to revolutionizing patient care through innovative solutions. As part of our Commercial, Outpatient Services team, we seek a results-driven individual to spearhead business development and strategic partnerships.The RoleAs a Manager,...


  • Singapore KOALA BUSINESS CONSULTANT Full time

    **Job Description**: **Responsibilities**: - Establish and increase brand awareness in the local market and China market - Identify sales opportunities - Knowledgeable with various local business strategic - Knowledgeable with various business finance solutions - Arrange business meetings/travels with prospective clients - Using existing relationships with...


  • Singapore SKYONE BUSINESS CONSULTANCY PRIVATE LIMITED Full time

    **Attachment Description** This role reports to the director. A few of the tasks associated with your role will include business development, part of the target client's business strategy. procuring fresh initiatives. Management of a client portfolio and flow for projects. Adhering strictly to all applicable laws, regulations, and business...


  • Singapore SKYLINE BUSINESS CONSULTING PTE. LTD. Full time

    We are seeking a dynamic and experienced Business Development Manager to join our growing company in Singapore. We are supplier of medical devices and laboratory accessories and equipment and are looking for professionals who can contribute their expertise and drive business growth in the healthcare and research sectors. If you possess a strong passion for...


  • Singapore MULTI BUSINESS GROUP PTE. LTD. Full time

    Job DescriptionWe are seeking a Logistics Operations Manager to join our team at MULTI BUSINESS GROUP PTE. LTD.The successful candidate will be responsible for planning and managing logistics, warehouse, and transportation for inbound and outbound deliveries.The ideal candidate will have experience in coordinating resources for daily operations, linking up...


  • Central Singapore American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. **What You'll Do on a Typical...


  • Singapore C&D (SINGAPORE) BUSINESS PTE. LTD. Full time

    Job duties: 1. Researching the market of coal or steel, and establishing marketing channel for our company's international business of coal or steel in the region, and achieving the target of company’s coal or steel project. 2. Exploring new customers and developing our market share in the overseas region (Southeast Asia, South Asia, Europe etc.). 3....


  • Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **Job Description -** - Bachelor's degree in Business, IT, or a related field. - 8 to 10 years of experience in operations transformation, preferably in the Transfer Agency domain - Experience working on Target Operating Model, new platform implementation - Experience managing large scale cross-functional projects with demonstrated success. - Ability to...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE The incumbent in the position will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards. **OVERALL OBJECTIVES** - Ensures that all guests receive prompt, cordial attention and personal...


  • Singapore FUJIFILM BUSINESS INNOVATION ASIA PACIFIC PTE. LTD. Full time

    **PURPOSE**: To work with business stakeholders to develop Global Standard and implementation based on Dynamics 365. This entails taking responsibility for project requirement gatherings through various form of facilitation; coordinating requirements for review, approval, and standardization; working with stakeholders (internal and external) on...


  • Singapore MEGAMAX GLOBAL PTE. LTD. Full time

    We are looking for a Business Operations Manager to monitor our organization’s functions and build processes that meet our business needs. Business Operations Manager responsibilities include tracking business results, performing cost-benefit analyses and monitoring production KPIs. To be a successful Business Operations Manager, you should have...


  • Singapore block.one Full time

    Focused on developing products and services for the digital assets sector, Bullish has rewired the traditional exchange to benefit asset holders, enable traders and increase market integrity. Supported by the group’s treasury, Bullish’s new breed of exchange combines deep liquidity, automated market making and industry-leading security and compliance to...


  • Singapore LONDON SCHOOL OF BUSINESS & FINANCE PTE. LTD. Full time

    Job Title: Marketing Operations ManagerLONDON SCHOOL OF BUSINESS & FINANCE PTE. LTD. is looking for a Marketing Operations Manager to support our digital marketing efforts. The ideal candidate will have experience in managing multiple digital marketing campaigns and a strong understanding of marketing analytics.About the RoleThe Marketing Operations Manager...


  • Singapore A+ BUSINESS CONSULTANT PTE. LTD. Full time

    About the RoleA+ BUSINESS CONSULTANT PTE. LTD. is seeking an experienced administrative assistant to join our team. The successful candidate will be responsible for providing administrative support, maintaining office supplies, and performing various administrative tasks.ResponsibilitiesAdministrative support to staff, clients, and stakeholdersMaintaining...


  • Singapore Singapore Business Federation Full time

    We are recruiting a Head of Business Development to lead our Strategic Events team at the Singapore Business Federation.This role will involve collaborating with the team to organise SBF's existing flagship events, including international and national level summits, forums, conferences, and symposiums. You will assist in conceptualising, managing, and...