Regional Operations Manager, Industrial Projects
2 weeks ago
**Job Location**
This role will be based in Singapore with regional travel APAC.
**Job Purpose**
Front end Project Design followed by direct implementation of operational plans and processes to deliver a well executed project and operational model for the targeted business volumes, meeting products/services standards and exceed quality standards in line with business strategy and objectives, corporate guidelines, and policies.
**Main Accountabilities**
1) Implement operations plans and processes for the assigned site/ workstation(s)
2) Provide logistics operations and deliver activities of receiving, handling and dispatching stations
3) Execute plans to deliver agreed customer, service, quality, and financial objectives for large/ complex projects
4) Monitor the available capacities of the section/ site and ensure optimum utilization as per the set objectives
5) Review operational performance and delivery against the agreed performance objectives with key customers
6) Deliver, manage, and update complex and large projects secured by the business
7) Manage delivery of profitability, service quality and timelines
8) Coordinate and control delivery of project breakbulk, general cargo and containerized freight
9) Identify and share opportunities to grow business with and retain existing customer base
10) Prepare and regularly share performance reports on site/ sections
11) Resolve complex issues occurring in operational activities, report to management on events and exceptions
12) Adhere to policies and achieve compliance with statutory obligations and legislation related to safety, HSQE
13) Analyze productivity data and work methods to implement enhancements to increase operational efficiency
**Functional Experience***
Project Freight Forwarding, Break Bulk Transportation, Technical Project delivery, Major Capital Projects, Spot Shipments, FEED Support, IEC/ EPC/ OEM Client experience, Modularization, Shipping, Transportation, Warehousing, Loading, Inventory Management, Operations Management, Risk Management, Process Improvement, Customer Service, Reporting, Technology Trends, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation
**Experience/Qualifications**
- 10+ years operational experience in the Project Forwarding Industry
- Essential to have worked in APAC previously
- Knowledge of working on large capital projects
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