Policy Services Intern

6 days ago

Singapore Prudential plc Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

In this role, you will support the Policy Services team to perform policy assessment and make sound judgment & decision on the policy changes & upgrade. You will also learn to handle appeal and cases escalated for complaints, working closely with internal and external stakeholders to complete end to end transaction requests in compliance to guidelines and service standards.

Individual will be learning:

- Handle end to end multiple transaction requests
- Perform policy assessment and make sound judgment & decision on the policy changes.
- Handle appeal and cases escalated for complaints.
- Monitor and ensure we adhere to guidelines governing processes, transactions and administration

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