Policy Servicing Officer

1 day ago

Singapore Allianz Insurance Full time $40,000 - $80,000 per year

Employing Entity: Allianz Insurance Singapore

Within a span of just five years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level of success. Since its inception in Singapore, AIS has consistently doubled its revenue year on year, a testament to its unwavering dedication to excellence. AIS takes great pride in being certified as a Great Place to Work, a reflection of our commitment to fostering a thriving and employee-driven business culture.

Job Description:

As an Underwriting Assistant, you will be part of the Customer Distribution Care Team, providing processing and underwriting support to the MidCorp team. You will work closely with Underwriters and the wider Service team, including offshore teams, to ensure service activities are completed within the specified delivery timeframes. You will also act as an account representative, responding to service matters and coordinating with the appropriate business partners for resolution

Responsibilities

  • Provide support to Underwriters in the areas of underwriting operations, procedures, and policies.
  • Complete associated business processes such as document management, core system tests, regulatory compliance checks, and others.
  • Prepare weekly, monthly, and ad hoc reports.
  • Build and maintain strong relationships with internal and external stakeholders, collaborating to ensure timely processing and operational efficiency.
  • Ensure accurate and prompt issuance of policy documents, including policy schedules, policy wording, endorsements, invoices, and certificates of insurance, in collaboration with the Policy Management Team.
  • Liaise with, provide support to, and conduct regular quality checks on tasks assigned to and completed by the Policy Management Team and offshore teams, including pre-renewal reports, regulatory compliance checks, and other associated activities.
  • Support knowledge transfer and contribute to the upskilling and training of offshore or onshore teams.
  • Establish processes to effectively monitor work in progress and set priorities to complete tasks within turnaround times.
  • Complete documentation following the placement of Facultative Reinsurance, where applicable.
  • Assist in reconciling premium with the respective business partners

Requirements

  • Prior experience working in an insurance or reinsurance company preferred.
  • Knowledge of commercial lines of insurance business preferred.
  • Experience in underwriting support functions, data entry, and policy administration.
  • Proficient in Microsoft Office, especially Excel.
  •  Has a Certification in General Insurance (BCP, PGI, and ComGI) from Singapore College of Insurance.
  • Effective communication skills.
  • Good customer service skills.
  • Ability to develop and maintain effective working relationships both internally and externally.
  • Ability to navigate ambiguity and complete work with minimal supervision.
  • Proactive with a "can-do" attitude.
  • Willingness to learn
  • Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage to all job roles

78622 | Underwriting | Professional | PG08 | Allianz Singapore | Full-Time | Permanent

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