Air Operations Executive

2 days ago

Singapore C.H. ROBINSON FREIGHT SERVICES (SINGAPORE) PTE. LTD. Full time

3 years exp

**Roles & Responsibilities**

Ensure the proper and timely movement of freight and information while complying with internal and external requirements and providing exceptional operational customer service within the Air Operations Department.

**Responsibilities**
- Handles both Freehand and Nomination accounts
- Checks process board
- Performs all operational activities and ensures smooth day to day operations
- Coordinates timely pick up and dispatch of freight
- Creates load, keys in accurate and timely data entry into our operating system (Navisphere) throughout the coordination of shipments
- Ensures Buy Rate/Sell Rate/Profit Share are in place
- Execute booking with Gateway
- Liaises and coordinates with vendors to ensure smooth operations of outbound shipments
- Prepares handles and processes/uploads export customs documentation - House Airway Bills, Commercial documents, and Customs declaration in the operating system (Navisphere)
- Maintaining communication and control throughout the coordination of shipments.
- Handles and resolve issues throughout the coordination of shipments
- Execute, coordinates, and manage collection/delivery of COO with customers, Finance Team (for payment) and external parties
- Manages and submits CMD report to Customs on time
- Procuring costs from the vendor for Commercial Team, odd-sized, DG/Perishable cargoes, repacking fees, and manpower fees upon cargo collection.
- Contributes to maintaining strong customer and vendors relationship
- Other ad hoc tasks assigned by HOD

Founded in 1905, C.H. Robinson is one of the world's largest third party logistics (3PL) providers, with 2015 gross revenues of $13.5 billion. We provide freight transportation and logistics, outsource solutions, produce sourcing, and information services to 110,000 customers through a network of offices in North America, South America, Europe, and Asia. To meet our customers' freight needs, we provide access to 68,000 transportation providers worldwide, including contract motor carriers, railroads, air freight carriers, and ocean carriers. With the service and dedication of 13,159 employees, our performance-driven culture, and our proven track record of success, we've built a strong reputation as an industry leader.

While our tradition of leadership began with our produce and truckload services, we've evolved into an industry-leading 3PL with a comprehensive portfolio of sourcing, transportation, and logistics services. The ongoing challenges of the supply chain industry inspire us to innovate and search for new ideas that challenge limits and extend Beyond Brokerage. Our customers, contract carriers, and suppliers are the beneficiaries of this forward-thinking approach, because we believe they deserve nothing but the best from their 3PL. We are not content to simply meet their expectations—we are committed to exceeding them every single day.

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