Commercial Shipping Business Development Manager

6 days ago

Singapore GLOBALTRUST EMPLOYMENT SERVICES Full time

**Job Requirements**:

- Minimum 10 years of experience in the commercial shipping industry.
- Ability to communicate and read Turkish Language, knowledge of Turkish business culture will be plus factor.
- Flexibility to travel for client meetings, industry events, and conferences.
- Strong understanding of shipping sales strategies, customer relationship management, and sales processes.
- Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients.
- Strong analytical and problem-solving skills, with the ability to analyse market trends, customer data, and sales metrics.
- Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets.
- Ability to work independently and collaboratively in a fast-paced, team-oriented.
- **Job Duties and Responsibilities**:
Develop and implement business development strategies focused on Commercial Shipping (new and after sales) and plans to drive revenue growth and meet or exceed sales targets.

Build and maintain strong relationships with existing clients to foster loyalty and identify upselling and cross-selling opportunities.

Identify new business and grow customer base.

Conduct regular customer needs assessments to identify pain points, anticipate future requirements, and propose tailored solutions.

Provide exceptional customer service by addressing and resolving customer complaints, concerns, and inquiries promptly and professionally.

Conduct market research and analysis to identify emerging trends, customer preferences, and competitive strategies.

Collaborate with internal teams, such as product development, operations, and finance, to ensure seamless delivery of services.

Prepare and present regular reports on Commercial Shipping (new and after-sales) performance, customer feedback, and business development activities to management.

Stay updated with industry trends, technological advancements, and best practices in Commercial Shipping to drive innovation and improve customer experience.

Other duties as assigned.

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