Sales Excellence Manager

6 days ago


Singapore Microsoft Full time

The Device Partner Sales (DPS) team plays a critical role as part of the Global Partner Solutions organization to achieve Microsoft’s mission to empower every person and every organization on the planet to achieve more. We build, market and sell edge and cloud devices and solutions with our broad partner ecosystem that includes OEMs, IoT and Mixed Reality device manufacturers, device distribution channels, original design manufacturers, and Silicon providers. We work closely with our device ecosystem and internal business groups to innovate with device partners, transform how we sell devices and services with partners and build devices that consume our cloud.

Opportunities in DPS are expansive because we span the entire product lifecycle - from incubation, prototyping, and portfolio planning to the design-in, sell-in, and sell-through motions that help our partners engage consumers, students, and businesses worldwide. As a member of our team, you’ll be part of growing a multi-billion-dollar business and helping to identify new areas of innovation. You will also join a people-first culture with values that support a growth mindset, diversity, and inclusion. If that appeals to you, it’s an exciting time to be here in DPS.

The Device Partner Solution Sales (DPSS) mission is to maximize the intelligent edge & intelligent cloud opportunity with device builders and device channel partners, while delivering world class partner experiences and sales & marketing execution across the device partner ecosystem. This organization will drive partner’s devices sales & solutions across the company and through all customer segments: Consumer, Commercial & Education, as a trusted advisor to the different engineering and marketing groups, and Microsoft Customer and Partner Solutions (MCAPS). Through a deep understanding of the device business, local market insights, competitive landscape, partner ecosystem & associated trends and business models, lead as ‘One Microsoft’ to enable device + services innovation.

The Sales Excellence Manager in DPSS Asia is a crucial role at Microsoft to help enable the sale of windows devices & services through business planning and optimization, metrics tracking and analysis, and as an overall team advocate. The role requires an understanding and alignment to the rhythm of the business, financial accountability, market insights, partner marketing, training and compliance and serving as a trusted leadership advisor to the Asia Region Lead.

This role is flexible in that you can work up to 50% from home.

msftgps #msftdps

**Responsibilities**:
**Business Partnership and Support**
- Strategy Planning: Drives sales enablement through business planning. Analyzes and leverages business insights to benchmark performance and make suggestions on current and future actions based on key drivers, opportunities, and risks. Supports the integration, alignment, and execution on the defined actions across the Asia region.
- Channel Planning: Advises regional leadership teams to develop sales strategy for channel partner segmentation and territory planning. In partnership with Worldwide Incentives & Compensation (WWIC) team, manages regional sales quota and territory set up and maintenance. Drives scorecard target planning processes, monitors actuals/variances and works with metric owner who develops/executes COE.
- Partner Business Planning: As primary orchestrator of the Account Planning process, contributes to activating sponsorship within channel leaders, coaches' managers and sellers on planning fundamentals, habits, and plan quality; contributes to reinforcement and review of quality plans within the Asia region.
- RoB Ownership: Defines and maintains a predictable rhythm of the business (RoB) in collaboration with peers and/or leadership. Contributes to RoB activities to enforce discipline and ensure quality outcome delivery. Identifies opportunities to streamline and improve the RoB cadence within the Asia region.
- Guiding Sales Growth Opportunities: Advises and contributes to operationalizing prioritized sales plays and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.

**Sales Coaching for Growth and Transformation**
- Coaching Sales Teams: Coaches and builds relationships with sales and Go-to-market (GTM) team on executing key priorities. Helps sales team achieve increased individual and team capability, employee satisfaction and collaborative selling efforts.
- Creating New Habits: Improves awareness and clarity of global, regional, sub region programs among sales and GTM teams and managers. Intakes and contributes to adopting plans to create new habits among sales and GTM teams.
- Optimizing Sales Processes and Capabilities: Contributes to optimizing sales team processes and capabilities. Assesses partner needs and applies methodologies and resources to transform seller capabilities, sales processes, and/or p


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