Client Relationship Manager
2 weeks ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives._
So if you believe in inspiring a better future, read on.
About the Role
Responsible for maximising the sales of AIA products and services through brokers to meet individual / team quotas and AIA business objectives
- Ability to achieve the renewal growth targets set for the Broking Channel and other key performance indicators as prescribed by the company;
- To establish and maintain a strong business relationship with assigned intermediaries to service and grow existing accounts for corporate insurance;
- Pro-actively sets appointments and personally meets with the assigned intermediaries with regular meetings and engagement activities;
- Have the discipline to provide timely and accurate renewal status information and renewal growth data for the purposes of management reporting and sales forecasting is a must;
- Provide timely renewal terms or sales proposal for new lines of cover on their existing accounts in accordance to the guidelines on business acceptance, risk management and underwriting profitability;
- Ensure timely and accurate submission of renewal employee data, including placement documentation for billing, and liaising with internal operation team to resolve servicing and operational matters;
- Follow up on outstanding policy premium collection promptly to ensure compliance to internal credit control;
- Ability to pitch and deliver corporate sales presentations jointly with intermediaries, as well as able to support and jointly conduct Employee Communication Sessions to the members of existing corporate customers
- Participate in scheduled sales training and other professional development courses to enhance sales skills and meet the mandatory CPD hours requirement to ensure Fit & Proper;
- Undertake any other projects assigned from time to time such as products/services enhancements and market analysis;
- This position will be based at the AIA Tower in Robinson Road
**Requirements**:
- Education - Bachelor’s Degree
- Experience - minimum 2 years related industry experience
- Certifications/licenses - HI, M5 and M9
- Special skills deemed necessary for relationship management
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._
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