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Client Relationship Manager

2 weeks ago

Singapore SKILLSFORCE MANAGEMENT CONSULTANCY PTE LTD Full time
Job Description

We are seeking a seasoned Client Relationship Manager to join our team at SKILLSFORCE MANAGEMENT CONSULTANCY PTE LTD. As a key member of our organization, you will play a crucial role in driving customer satisfaction and loyalty by managing and optimizing client relationships.

Main Responsibilities
  • Act as the primary contact for clients, proactively managing relationships and maintaining clear communication.
  • Lead customer onboarding processes, including product demonstrations, training sessions, and preparation of necessary documentation and presentations.
  • Guide clients in leveraging our tools and services to extract valuable insights and achieve maximum benefits.
  • Assist clients with data analysis, create relevant reports, and deliver actionable insights to inform decision-making.
Requirements
  • A bachelor's degree in Marine Engineering, Naval Architecture, Business Administration, or a related field.
  • Demonstrated knowledge in fleet performance analysis, marine engineering, and naval architecture.
  • Strong critical thinking and problem-solving abilities, with a focus on data analysis and engineering methodologies.
  • Excellent interpersonal skills and a professional demeanor, capable of engaging effectively with diverse stakeholders.
  • A minimum of 3 years of experience in a similar industry or related role.