
Client Relationship Manager
2 weeks ago
**Department**: Client Relationship Team - ENEA
**Employment Type**: Permanent Contract
We are looking for Client Relationship Managers to create, nurture and develop long-term relationships with our clients throughout their entire life cycle. Each Client Relationship Managers will be responsible for a portfolio of APAC clients or a portfolio of APAC jurisdictions (i.e. East & North Asia (ENEA), South East Asia (SEA), Pacific).
Central to our Organization, the Client Relationship Managers are the link between the operation teams and the clients, working with different people in the organisation to ensure that customers are satisfied with all our services.
You are an excellent communicator, who is able to grasp customer needs quickly. If you have a background in customer services and an excellent knowledge of the Finance industry, we are keen to get you on board.
**Role & Key Responsibilities**
You will have to develop a deep understanding of the clients’ strategy, goals and future demands, being responsible for maintaining existing client book and ensuring that the revenues of the client portfolio grow, both in volume and in profitability.
You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities.
- Relationship Management
- Building excellent long-term relationships with existing clients, maintaining regular exchange with them and advising them on how Apex can support their growth plans;
- Answering clients’ questions in a solution oriented manner;
- Collecting regular feedback from clients and share it with the internal teams as appropriate;
- Managing, monitoring and assuring client satisfaction;
- Collaborating with service delivery team to address customers’ needs;
- Revenue Growth
- Identifying cross selling opportunities with existing clients;
- Assuring Apex is and remains client’s preferred partner;
- Collaborating with sales team and product team to identify additional revenue to generate
- Client profitability
- Assessing and assuring client profitability;
- Assisting in cash collection;
- Monitoring scope of service;
- Minimum a Degree in relevant field (financial services, business, economics, accounting);
- Minimum 6 years’ managerial operational experience in either fund, banking or financial service;
- Proven track record of meeting and exceeding targets;
- Background in customer service is a plus;
- Excellent communication and negotiation skills;
- Problem-solving attitude;
- Team player and good sense of humour;
- English, and French and German are an asset;
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce).
- A high level of visibility within a large organisation on an upwards trajectory
- The ability to define marketing processes to drive innovation and have a tangible impact on the business
- Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.
- Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
- Opportunity to work with a diverse, agile, and global marketing team.
- The opportunity to innovate, bring discipline to brand activity and really make a difference.
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy page.
- Published date: 03/06/22_
- PID: 9593_
-
Client Relationship Manager
2 weeks ago
Singapore JWEN MARKETING PTE. LTD. Full time**Job Title: Client Relationship Manager**: **Location**:Central **Job Scope**:Client Services / Wealth Management **Type**:Full-time **Position Overview**: We are looking for a skilled and service-oriented **Client Relationship Manager**to join our team. In this role, you will be responsible for building, maintaining, and strengthening long-term...
-
Client Relationship Manager
1 week ago
Singapore JWEN MARKETING PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Client Relationship ManagerLocation: Central Job Scope: Client Services / Wealth ManagementType: Full-timePosition Overview:We are looking for a skilled and service-oriented Client Relationship Manager to join our team. In this role, you will be responsible for building, maintaining, and strengthening long-term...
-
Client Relationship Manager
24 hours ago
Singapore MHC Medical Network Pte Ltd Full timeAs a key member of the Client Relationship team, you will be responsible for managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage...
-
Client Relationship Manager
2 weeks ago
Singapore beBeeRelationship Full time $80,000 - $120,000Job Title:Client Relationship Manager", "About the Role:We are seeking an experienced professional to join our client facing team. As a Client Relationship Manager, you will be responsible for building and maintaining relationships with high net worth individuals, providing them with tailored financial solutions and advice.", "Key Responsibilities:Develop...
-
Client Relationship Manager
1 day ago
Singapore PEAK PERFORMER PARTNERS Full timeA Client Relationship Manager (CRM) is a professional responsible for building, maintaining, and strengthening relationships with a company's clients or customers. This role is central to ensuring client satisfaction, loyalty, and long-term engagement, ultimately contributing to business growth and retention. Key Responsibilities Client Engagement : Act...
-
Client Relationship Manager
2 weeks ago
Singapore XIN CHENG CONSULTING PTE. LTD. Full time**Job Overview:**:Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams, and build rapport with customers. We...
-
Client Relationship Manager
1 day ago
Singapore HDAP Singapore Pte Ltd Full timeJob Description Drive sales revenue, develop new business and engage local and regional clients; Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients; Proactively identify, qualify, and pursue new leads and new business...
-
Client Relationship Manager
4 weeks ago
Singapore PEAK PERFORMER PARTNERS Full timeRoles & ResponsibilitiesA Client Relationship Manager (CRM) is a professional responsible for building, maintaining, and strengthening relationships with a company's clients or customers. This role is central to ensuring client satisfaction, loyalty, and long-term engagement, ultimately contributing to business growth and retention. Key...
-
Client Relationship Manager
7 days ago
Singapore NCA Full timeAre you someone who enjoys building genuine relationships and helping others succeed? We’re looking for a Client Relationship Manager to join our team — someone who’s proactive, people-oriented, and passionate about delivering great service. In this role, you’ll be the main point of contact for our clients, making sure their needs are met, their...
-
Client Relationship Manager
2 weeks ago
Singapore Irys Chem Pte. Ltd. Full timeWe are seeking a Client Relationship Specialist, responsible for maintaining and strengthening relationships with our current clients. As a Client Relationship Specialist, your duties will include servicing both new and existing clients, and addressing their concerns and complaints in a timely and professional manner. We offer flexible working hours, and...