Contract and Billing Management Officer

2 weeks ago


Singapore Canon Full time

Requirements**Database maintenance**
- Update and manage change in address for machines and customers
- Update change in machine and contract status

**Loan and Novation Requests**
- Handles loan requests and novation requests
- Process orders for collection and delivery
- Process end-of-lease collection
- Communicate with customers on payment requirements
- Rebilling of invoices
- Updating and maintenance of records in CRM system

**Specific Contract Handling and Billing**
- Handle machine delivery and collection requests
- Activation and maintenance of machine and contract database
- Handle customer billings with specific requirements - SSOE
- Collate and submit supporting billing documents to customer
- Liaise with engineers and eService Team for counter reading
- Prepare SSOE billing reports

**Customer and 3rd Party Logistic Vendor (3PL) Communications**
- Assist in coordinating machine installation

**Document Management**
- Archive documents digitally
- Filing of paper documents

**Job Requirement**
- Minimum 2 - 3 years working experience in similar field
- Diploma holder
- Meticulous and able to work independently in a fast paced environment
- Able to interact and communicate well
- Pro-active and able to handle stress well
- Proficiency in MS office especially in Excel



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