Billing Officer

1 week ago

Singapore PIC AND PIXEL SINGAPORE PTE LTD Full time

**Role Summary**:

- To assess - on a weekly and/or monthly basis (Client-dependent) - the ability to accurately bill Clients based on the accuracy of raw data available and then to perform a quality control check on billing accuracy, identifying gaps and recommending plans for their resolution.
- The person will be responsible for liaising with other departments both within and outside Billing Services therefore a strong Customer Services ethic is paramount. Additionally, this role will work with the Credit Control team within Billing Services in the reduction of outstanding debt for their Key Clients.

**The Role**:

- Weekly analysis of open jobs for Client invoicing, together with recommendations and process delivery for rectifying errors.
- Weekly quality check of invoices once created, prior to their being sent to the Client.
- Monthly reconciliation of outstanding jobs, providing reasons for not billing.
- Devise process for Key Account Management for Clients under their responsibility. Provide monthly reports and KPIs for Alliance Directors and Clients, as required.

**What You Need to Have?**
- Good knowledge of MS Excel.
- Analytical mind - evidenced by experience or qualification.
- Confidence to recommend alternate ways of data preparation.
- Finance/Billing related experience in a manual context.
- Direct Customer support/engagement.
- Strong stakeholder management skills, especially as the role is particularly client facing.
- Credit Control.
- KPI delivery.

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