Enrolment Admin

2 weeks ago


Singapore Indigo Education Group Full time

**Responsibilities**:
**1. Coordination for Trials**
- SMS trial confirmation.
- Follow up with those who did not attend trial classes and re-schedule lesson.
- Prepare course prospectus, feedback forms and sign-up forms for trials.
- For paid trials, liaise with Front-desk that fees are paid before sending out the trial confirmation.
- Help with trial check in, if required.

**2. Seminars**
- Follow up SMS to invite parents for seminars (students that recently sign up / didn’t sign up after trials).
- Seminar attendance confirmation and preparation of the seminar attendance list.
- Set-up and help-out during seminars / events.
- Preparation of seminar folders.
- Ensure sample and masterclass materials required for seminars are approved by speaker and printed ahead of seminar day.

**3. Reach-out**
- Touch base on those who attended seminar for trials or sign-ups (through texting).
- Touch base for those with enquiries within the day and set up for call with our enrolment specialist.
- Holiday / special programs targeted messaging.

**4. Admin matters**
- Referral admin - send SMS to inform of successful referral.
- Collate and administer referral rewards.
- Data entry - Seminar / enquiries phone number into the enrolment google list.
- Send orientation pack / booklet to new sign-up for onboarding.
- Collate reasons (Withdrawal, No Sign-up)
- Collate ETS summary (Enquiries, Trials and Sign-ups)
- Collate feedback from trials.

**Requirements**:

- Good communication and interpersonal skills
- Highly motivated and positive-minded
- Conscientious and possess a keen eye for detail
- Able to work in a fast-paced environment
- Commendable work ethic and willing to go the extra mile whenever necessary.
- 4 weekdays and Saturday


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