
Enrolment Officer
1 week ago
We are looking for an empathetic and accountable individual who enjoys adding values to others. Being an Enrolment Officer at Terry Chew Academy, you are required to guide prospective parents by delivering accurate and prompt information on curriculum, and establish a good rapport with both prospective and existing customers. You will also work closely with the Head of Enrolment and Customer Service to achieve the centre's monthly enrolment targets.
Work hours:
- 4 weekdays + 1 weekend
- Weekday: 9:00 AM - 6:00 PM
- Weekend: 8:45 AM - 4:00 PM
Jobscope:
- Counsel parents of prospective students with their academic program selection.
- Oversees students’ database on Google Spreadsheet.
- Work collaboratively with the Head of Enrolment to ensure accurate information is passed down to parents within the set timeframe.
- Proactively escalate any concerns to the Head of Enrolment regarding students’ progress and develop a favourable solution.
- Other ad hoc admin duties as required.
**Requirements**:
- Knows how to use Google Drive.
- Min A Levels or Diploma in any field.
- Fluent in spoken and written English.
- Having at least 1-year of experience in customer service OR sales.
- Minimum commitment of 6 months.
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