Sr Executive

6 days ago

Singapore Yishun Community Hospital Full time

Institution: Khoo Teck Puat Hospital
- Family Group: Administration

**MAJOR DUTIES AND RESPONSIBILITIES**

**(A) SPECIFIC**

**Website & Content Management**
- Serve as main point of contact for updates and content management of KTPH and YCH websites
- Manage end-to-end content publishing workflow from staging to live website deployment
- Maintain and update content using SharePoint 2019/Online and Sitecore Content Management Systems (CMS)
- Support content migration and transition when needed, including end-to-end testing of new website features and functionalities.
- Collaborate with internal stakeholders to address their business needs, advising on content structure, layout, and navigation
- Drive website enhancement initiatives and implement new digital features to improve user experience
- Coordinate with Synapxe (Healthcare IT Team) to resolve technical issues and and ensure website stability.
- Develop and execute integrated content strategies across websites, social media platforms, and EDMs to ensure alignment and consistency
- Ensure all content adheres to PHMC publicity guidelines and institutional branding requirements

**Digital Campaign & Event Content Support**
- Contribute to publicity efforts for hospital events and outreach initiatives.
- Design and develop promotional materials across platforms (web, social media, digital screens, EDMs) for events and campaigns.
- Produce and edit video content as required to support event communications and publicity.
- Provide photography support for events where applicable
- Create and manage social media campaigns to complement ongoing publicity and content initiatives.
- Develop content strategies to maximise engagement across digital platforms
- Support event-related duties as assigned

**(B) GENERAL**
- Support media relations and assist in responding to queries when required
- Support department initiatives and projects

**JOB REQUIREMENTS**

**(A) EDUCATION, TRAINING AND EXPERIENCE**
- Bachelor’s degree in Communications, Digital Media, Information Technology or related field
- 3-5 years of relevant experience in website management and/or digital communications
- Proficient in:

- SharePoint 2019/Online
- Design and editing tools (Adobe Creative Suite - Photoshop, Premiere Pro; Canva)
- Knowledge of Sitecore CMS, HTML and CSS is an advantage
- Strong technical understanding of web technologies and responsive design
- Experience in creating content for digital campaigns, including social media, is an advantage.
- Familiarity with social media platforms and trends, with the ability to adapt messaging for different audience.
- Excellent project management and stakeholder engagement skills, with the ability to manage website responsibilities independently and proactively
- Strong written and verbal communication skills
- Detail-oriented with ability to work under pressure and meet tight deadlines
- Experience in healthcare communications is an advantage

**ABNORMAL PHYSICAL WORKING CONDITION**

May require occasional weekend or after-hours work for website maintenance or events

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