Client Services

1 day ago


Singapore State Street Full time

Who we are looking for

This supervisory position is within the Hybrid and Hedge Fund Services business unit of the State Street

Alternative Investment Services Group.

Why this role is important to us

The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle
- and back-office requirements of institutional investors.

Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.

What you will be responsible for

As Hybrid Client Services, AVP you will
- Manage all aspects of fund administration, including the allocation of income to investors, determination of management and incentive fees in accordance with the waterfall provisions, and processing capital events such as capital calls and distributions.
- Oversee the day to day accounting functions, including preparation and review of financial statements, partner capital statements, and Net Asset Valuation (NAV).
- Review Limited Partnership Agreements (LPA) and offering memorandums and ensure compliance with operational and accounting procedures.
- Coordination of annual audit and tax return preparation with external accounting firms.
- Manage internal workflow to ensure internal processing and client deadlines are met.
- Manage client expectations with both designated client contacts and fund investors.
- Review and/or prepare of various client related correspondence.
- Maintain working relationship with all client contacts, including investment professionals, investors, auditors, lawyers and banking personnel. Act as escalation point for all client queries.
- Ensure adherence with internal policies and procedures and compliance with external governing regulations.
- During the course of normal day to day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
- Lead and mentor a team of fund accountants. Manage team performance through regular and ongoing feedback, performance review, goal setting and development opportunities.
- Foster collaboration across teams to ensure seamless execution of fund administration services.
- Lead the onboarding of existing client funds and the launch of new funds.
- Participate in special client or internal projects as required.

What we value

These skills will help you succeed in this role

Strong interpersonal skills, positive, can-do attitude, meticulous are essential. Strong computer skills are required, especially Microsoft Office, particularly MS Excel.

Education & Preferred Qualifications

State Street's Speak Up Line



  • Singapore Relation Insurance Services Full time

    Client Service Specialist - Commercial Lines As a Client Service Specialist at Relation Insurance, you will be responsible for carrying out all administrative tasks related to account management and policy servicing. Your primary duties will include processing policy endorsements, renewals, cancellations, and ensuring accurate maintenance of account records....


  • Singapore MUFG Investor Services Full time

    Company Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14...


  • Singapore International Catalyst Services, LLC Full time

    We are seeking a talented individual to join our MMB National Team at MERCER Malaysia . The MMB Multinational Team is responsible for supporting multinational clients in their effective placement of Health and Benefits risks across Asia; this includes being a central point of contact and providing strong strategic advice on how they can address specific...

  • Customer Service

    3 days ago


    Singapore TEKISHUB CONSULTING SERVICES PTE. LTD. Full time

    look for call center industry experience from good univesity and good stability in the CC industry. 9 - 6 pm work timings. This is a client centric role with the objectives as follows: 1. To ensure smooth and timely communications between the client and the bank as a single point of contact for operational matters with ownership of client queries 2. To...


  • Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

    The Director - Client Services role is responsible for Client interaction and management, consultative sales, managing a core sales team to break into new clients. Bringing in new business in the area Nityo specialize. Engaging with business segments and partners to ensure opportunities are identified and targeted. Drafting Program Plan, Resource Plan and...


  • Singapore PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. Full time

    **Key Responsibilities**: - Responsible for conducting annual reviews and policy servicing of existing policies with HNW clients by collaborating with the private bankers to review and analyse in-force policies. - Drive revenue flows by developing strategies to create cross-sell and up-sell opportunities with current book of PCS’s clients to achieve both...


  • Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

    Play an advisory role on client engagements - Where necessary, help structure and present recommendations to senior leadership for approval - As appropriate, play an active role in new client acquisition and new business presentations. - Drive the discussion and development of quarterly & annual business review for key brands. - Provide methodological...


  • Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

    **Client Administration**: - Acts as a link between Victor Buck Services, the clients and the providers - Communicates pro-actively towards the clients on production status and events - Makes sure clients’ stock of stationary is sufficient and up to date when relevant - Ensure jobs are closed for invoicing in a timely and accurately manner end of the...


  • Singapore MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing,...


  • Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

    Client Service Support - Tickets to be raised for resolution, follow up, or actions to be taken by different departments - Ad hoc job requests (performing typesetting, data sorting and mail merge) - Invoicing clients for ad hoc mailings - Namecards printing requests Vendors Management (5%) - Stock Management (quarterly) Procedures (10%) - Uploading...