Client Service Support

5 hours ago


Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time
Roles & Responsibilities

Client Service Support

· Attending to clients's enquiries, issues, requests, complaints and etc via emails and phone

· Proactive in following up with clients and internal teams until closure of tickets

· Tickets to be raised for resolution, follow up, or actions to be taken by different teams internally

· Ad hoc job requests (performing typesetting, data sorting and mail merge) for clients

· Creating sales order and invoices to clients for ad hoc mailings

· Namecards' printing requests occasionally

· Other ad hoc duties when required

Vendors Management

· Stock Management (quarterly)

· Replenishment of stationery

· Checking of pricing

· Create of sales order

Procedures

· Uploading procedures to Intranet

· Printing hardcopies for filing

Able to work in a fast pace environment. Knowledge in CRM tools and Odoo is a plus.

Tell employers what skills you have

CRM
Microsoft Office
Microsoft Excel
CSS
Odoo
Well Organised
Interpersonal Skills
Arranging
Invoicing
Typesetting
Data Entry
Adaptability
Good Communication Skills
Communication Skills
Customer Satisfaction
Microsoft Word
Customer Service
Able To Work Independently
Service Delivery
Customer Service Experience

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