IT Technical Support

3 days ago


Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

**IT Technical Support - Junior**

**Contract Duration**:2025 - 2027
**Location**:Pasir Panjang

**Role Overview**
We are looking for a **Junior IT Technical Support**professional to provide L1 technical support and assist with administrative and financial tasks. The role involves troubleshooting user issues, maintaining system health, processing procurement and payment tasks, and supporting project documentation.

**Key Responsibilities**
**1. Technical Support & Helpdesk**
Provide L1 technical support and troubleshooting for IT products and systems
Handle user queries and incidents via ticketing systems
Document technical issues and maintain a knowledge base
Conduct basic system health checks and monitoring
Escalate complex technical issues to relevant teams

**2. Administrative & Financial Support**
Process procurement requests and maintain vendor relationships
Track milestone payments and prepare documentation for payment processing
Monitor and update project budgets
Generate regular financial reports and reconciliations
Maintain proper documentation for audit purposes

**Required Skills & Qualifications**
**Education**:
Degree or Diploma in IT, Computer Science, or a related field

**Technical Skills**:
Strong IT troubleshooting capabilities
Knowledge of basic networking concepts
Proficiency in Microsoft Office Suite
Experience with data analytics is a plus

Dynamic Human Capital Pte Ltd
Registration No: 12C6253
License No: R24123877


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