Senior Officer, Authoriser, Group Retail
2 weeks ago
**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Date Posted**
- 3 hours agoAdditional Details
**Job ID**
- 89226**Job Views**
- 6- Job Responsibilities
- Provide approval code to merchants and assist merchant on credit/debit card payment issuesAssist merchant on issues such as faulty terminal, code cancellation, contact issuer bank and etc.Real time transaction monitoring on Credit Cards and Debit/ATM cards Following up on Fraudulent Transactions reporting, scam cases and all card risk related mattersAttend to customer’s requests and offer immediate assistance on Card Activation, Invalid CVV/Expiry Date, Fall Back Magstripe, Temporary Limit Increase, etcAdministrative support to Call Centre/COPC on Authorisation and Card Risk related mattersJob Requirements
- Minimum A Level Minimum 2 years related working experience Has strong analytical skill Familiar with Microsoft OfficePreferably has some knowledge on the Banking Act (Credit Card & Charge Card Regulations) MUST be willing to perform shift workWillingness to learn on the job
- About the Department
- The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
- Personal Financial Services
- We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.Be a part of UOB Family-
Tags
senior
officer
authoriser
group
retail
-
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