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Order Processing Administrator

2 weeks ago

Singapore Cathay Photo Store (Pte) Ltd Full time

**Working days and hours: Monday - Friday, 10am - 7pm**

**Core responsibilities**
- Perform daily Order Processing activities
- Ensure all orders are captured into system and order confirmation sent to customer in timely manner
- Work closely with manager and PIC of respective brands on stock availability, backorders etc
- Update customer on shipment details / delays (if any)
- Attend to customer enquiries
- Plan delivery schedules and keep customers informed of order status
- Monitor all open orders closely and ensure timely shipment
- Generate Delivery Orders and Invoices
- Monthly update on pending order to managers and PIC
- Ad-hoc duties as assigned

**Requirements**:

- With 3-5 years of order processing/ customer service experience
- Minimum Diploma in any discipline
- Prior working experience in trading related or similar fields is an advantage
- Good interpersonal skills and dedicated team player
- Able to work independently with a positive work attitude
- Able to work under tight deadlines
- Able to start work immediately / within short notice

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Monday to Friday

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- order processing: 3 years (preferred)
- customer service: 3 years (preferred)