Subscription Renewals Representative

2 weeks ago


Singapore Commvault Full time

Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise. Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what.

**JOB DESCRIPTION**:
Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise. Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what.

**The Subscription Renewals Representative** is responsible for achieving sales targets in a defined territory that includes current Commvault customers.

You will contribute to a developing and passionate team, which is acutely focused on completing the Land-Adoption-Expand-Renew journey for accounts. You have an appreciation for the significance of Annual Recurring Revenue and associated metrics.

You are an exceptional team player, having a close alignment with field Account Executives and Customer Success Managers is critical to success.

**How you will make an impact**:

- Maintain consistent customer engagement throughout the renewal sales cycle.
- Ability to scope current and future environments, and present multi-year subscription renewal options to the customer. These transactions are viewed as new sales.
- Identify and close upsell/cross-sell deals during the renewal engagement; maintain opportunities for these transactions.
- Coordinate renewal activity with assigned CSM; develop successful working relationship based on geographic alignment.
- Excellent ability to diffuse difficult situations, create a clear path to resolution with owners and dates, and secure buy-in from internal and external stakeholders to deliver.
- Strong follow-up/follow-through - address all actions from meetings and confirm that items meet with client satisfaction.
- Comfortable creating new processes with leadership, willing to take risks within goal-oriented framework.

**What you need to be ready**:

- Minimum 2 years of SaaS sales or inside sales experience.
- Excellent communication, persuasion, listening skills.
- Sales forecasting expertise.

Thank you for your interest in Commvault. Total compensation for this role is market competitive, and within the below base salary range:
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

CS-LI

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.



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