
Sales Administration Assistant
1 week ago
**SUMMARY OF JOB CONTENTS**
We are looking for a **Sales Administration Assistant**who is responsible for **handling customer inquiries, processing sales documentation, coordinating with internal departments, and maintaining accurate records in the ERP system**. By **providing timely administrative and customer support**, the role contributes to **overall service excellence, customer satisfaction, and the operational efficiency of the Sales Administration team.**
**JOB DIMENSION (SCOPE)**
- **Respond to customer sales inquiries promptly, ensuring their needs are met efficiently.**:
- Handle sample receiving.
- **Process sales quotations, orders, delivery orders, billing and other sales-related documents, ensuring accuracy and efficiency.**:
- Manage customer Purchase Orders and customer accounts within the ERP system.
- **Proactively monitor pending orders and provide status updates to the Sales Administration Manager.**:
- **Follow up with customers and/or testing departments regarding re-test requests and variation orders.**:
- Generate and release final test reports to customers.
- Maintain strong customer relationships and deliver exceptional service.
- Assist Sales Administration Manager on generating sales reports and analysis and contribute to streamline the processes.
- Ensure seamless service by supporting colleagues when needed.Perform administration tasks and other duties as assigned.
**QUALIFICATIONS**
- Minimum a Diploma in Business or relevant field.
- **Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.**:
- **Comfortable working in a dynamic and fast-paced working environment.**:
- Strong multi-tasking, prioritization, and time management skills.
- Self-motivated, energetic, eager to learn, with the ability to work independently.
- **Good Knowledge in ERP system, Google Workspace and Microsoft office e.g. Microsoft Word, Excel and PowerPoint**
salesadmin #orderprocessing #salesorder #pioneer #CONNECTeInternational
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