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Customer Service Executive

2 weeks ago

Singapore TOP PARKING PTE LTD Full time

**Responsibilities**
- Manage season parking customer accounts and maintain an accurate and current customer database
- Effectively communicate with season parking customers via telephone, face-to-face and written communication
- Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution
- Monitor and follow up on outstanding accounts & ensure payments are received promptly
- Communicate and coordinate with internal departments at all levels
- Analyse statistics and compile accurate reports

**Job Requirements**
- Diploma in Business Administration/Marketing or equivalent
- Preferably with 2 Year(s) of relevant experience in related field
- Good team player with ability to work under a fast-paced environment
- Self-motivated, resourceful, meticulous and organized
- Possess initiative and a customer-oriented attitude
- Good interpersonal and communication skills