Practice Support Coordinator

Key Responsibilities

Matter Management
- Client and matter clearance and opening
- Liaising with clients on matter management processes including AML processes
- Maintaining and drafting of Engagement letters
- MTM File maintenance
- Managing associate's checklist and matter file list
- Maintaining and updating of Matter document folder in iManage
- Matter project administration (from the opening to the closing of matter including setup of matter SharePoint site, to supporting post-closing activities such as bibling, archiving)
- Client & matter-team meetings.

Pre and Post Closing of Matters
- Collation of electronically signed documents and updating of tracker
- Checking signature pages against ACRA searches / list of directors / authorised signatories
- Drafting letters and coordinating internally on original signatures pages
- Liaising with print room on engrossment of original documents
- Collation of original signature pages and drafting of cover letters

Commercials/Billing/Collections
- Monitoring and recording project scope and adjustments, estimates, caps, billing agreements
- Matter balance report and client weekly fee updates
- Working Capital management - facilitate all WC activities:

- Attending and organising monthly meeting between relevant partner and working capital team to review WIP/Debt positions.
- prepare for monthly meetings by circulating drafts to fee earners for review, with final review by lead associate
- If meetings need to move due to client commitments, responsible for rearranging meeting to ensure it occurs first two weeks of every month
- Support Billing and collection tasks including raising timely and accurate GMPS bills, invoices, tax computations and write-offs for billing team's review. Liaise with the billing team and dispatch invoices to clients safely.

Business Development Support
- Support Partners and the BD team with business development activity:

- amend business development and client focus materials including CVs, pitches, presentations, client briefings etc
- monitoring of business development collateral such as CVs and MIS to ensure it is up to date
- Organise, facilitate and provide host support for internal events and client events where required, including virtual events.
- facilitating updates to clients.

Matter Team Support
- Document production and DPU liaison where necessary, includes:

- transcribing, editing and amending legal and other documents.
- convert, compare, copy type and proofread the same as necessary, ensuring that documents comply with house style
- Signing pages where applicable
- e-Filing where applicable

Best Delivery/Legal Tech/KETL Opportunities/Projects
- Understand and support the use of legal technology, including facilitation and management of solutions applied to a matter where necessary. Includes knowledge of the Best Delivery checklist.
- Best delivery tools superuser
- Facilitate end of matter review to identify follow on opportunities such as deal reviews, KETL opportunities etc

Complex Travel Arrangements
- Flight and hotel bookings, changes, insurance, visas and other travel related services which a team assistant/concierge is unable to manage effectively
- Planning of itinerary travel route and liaising with clients for meetings
- Reservation of hotel meeting venues, restaurants and work desks in other local offices.

The duties assigned above are not a comprehensive list and are a summary of your core duties which may evolve from time to time

Key Requirements
- Minimum of 5 years of work experience
- Good command of spoken/written Chinese and English, spoken Mandarin is an advantage
- Proficiency in MS Word, Excel and PowerPoint, with knowledge of local language typing
- Able to work independently, take initiative, polite and with positive working attitude
- Strong sense of responsibility and excellent organizational skills.

About the Firm

Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

From your first day with us, you will have varied opportunities to continuously grow and develop your skills and knowledge.

From formal training, informal coaching and mentoring through to skillls-based and technical training and on the job learning.

Whatever your area of expertise, you will find a range of career opportunities at Clifford Chance. And wherever you're heading, Clifford Chance is where you can be true to your ambitions.

Our firm, work and people span jurisdictions, cultures and languages. In a world where commercial success increasingly relies on globalisation, we offer clients a truly internation