Sales Operations Analyst, Customer Success

2 weeks ago

Singapore Veeam Software Full time

**Responsibilities**

APJ Sales Operations are seeking a Sales Operations Analyst, Customer Success to support Veeam’s growing APJ Renewals and Customer Success organization through high impact operational execution, process innovation, GTM strategy support, and strong stakeholder partnerships.

This role will report to Senior Director, Sales Operations Renewals and Customer Success.

**Primary Responsibilities**
- Be a trusted Operational Business Partner to Renewals and Customer Success, APJ Leadership
- Operationalize new processes, tools, and key initiatives that drive sales productivity and support the overall APJ Renewals and Customer Success strategy
- Orchestrate the Annual Planning Process for your supported Sales Segments, which encompasses go-to-market strategy, resource planning, and sales territory and quota assignment
- Drive complex projects from identification, execution, through to completion; define, track and manage project expectations and metrics
- Utilize quantitative and qualitative analysis to prove/disprove business improvement hypotheses and drive decisions
- Marshal a consistent forecast cadence with Sales Segment Leadership and Management
- Track and provide insight around KPIs that impact sales performance and the overall Veeam customer experience
- Partner with Sales Segment Leadership to prepare and participate in QBRs, Summits, All Hands

**Qualifications**
- Bachelor’s Degree required (preferably in Economics, Marketing, or Business Administration)
- Fluent English, additional languages is a plus but not required
- Effective interpersonal and communication skills (written and verbal)
- MS Access advance skills is a strong plus
- Understanding Sales Cycle and Sales Processes in software business

  • Analyst, Customer Success

    2 weeks ago

    Singapore BlackRock Investments Full time

    **Analyst, Customer Success**: **Location**: **Singapore, Singapore** Team: **Sales & Relationship Mgmt** Job Requisition #**:R251952** Date posted**:Apr. 17, 2025

  • Customer Success Analyst

    2 days ago

    Singapore Ruike Consultancy Asia Limited Full time

    As a Customer Success Associate/ Analyst, you will be responsible for customer adoption, retention, and satisfaction for a group of clients. - Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health - Developing success plans for customers that outline their critical success factors, metrics...

  • Customer Success Associate

    7 days ago

    Singapore IDEATORY PTE. LTD. Full time

    As a Customer Success Associate / Analyst, you will be responsible for customer adoption, retention and satisfaction for a group of clients. - Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health - Developing success plans for customers that outline their critical success factors, metrics for...

  • Sales Operations Analyst

    3 days ago

    Singapore SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Customer Success Associate/ Analyst

    2 weeks ago

    Singapore impress.ai Full time

    As a Customer Success Associate/ Analyst, you will be responsible for customer adoption, retention, and satisfaction for a group of clients. - Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health - Developing success plans for customers that outline their critical success factors, metrics for...

  • Customer Success Analyst

    2 weeks ago

    Singapore TradingHub Full time

    **Compensation: $Competitive (Financial Services)** **About TradingHub** Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the...

  • Customer Success Analyst

    2 weeks ago

    Singapore TradingHub Full time

    **Compensation: $Competitive (Financial Services)** **About TradingHub** Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the...

  • Customer Success Manager

    1 week ago

    Singapore Datasearch Consulting Full time

    Our client, a global financial technology company specialising in financial market data and infrastructure, is presently hiring for an experienced Customer Success Manager to join their growing team in Singapore. As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to the clients’...

  • Customer Success Associate

    1 week ago

    Singapore INTERNATIONAL DATA CORPORATION ASIAPACIFIC PTE LTD Full time

    IDC seeks a Customer Success Associate to join the company’s growing proprietary and customized Technology, Media, and Telecom (TMT) research offering to the financial services community. IDC’s Investment research team works directly with many of the world’s premier sell-side firms, hedge funds, mutual funds, venture capital firms and private equity...

  • Customer Success Analyst

    1 day ago

    Singapore TradingHub Full time

    Compensation: $Competitive (Financial Services) About TradingHub Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the...