Customer Service Manager

Roles & ResponsibilitiesDuties & Responsibilities Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Provides professional customer support with a forthcoming mindset for customers to...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

To ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo...

Job responsibilities - Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job reports...

**Customer Services Officer (4 months maternity cover)** **1. Main / Key Responsibility(ies)**: Perform Customer Service duties at the frontline counter. - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System -...

**Job Description**: **Responsibilities**: - To provide excellent service on dining experience to guests - Mingle and chat with guests - Proactive and highly responsive to guests’ needs and ensure their satisfaction - Learn the menu and offer suggestions and recommendations such as beverage pairing - Arrange table setting according to meal types and...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery schedule - Handle client complaints and...