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Customer Service Officer

3 weeks ago

Tuas, Singapore One Vogue Pte Ltd Full time

**Responsibilities**:

- Attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff.
- Provide support in preparing proposals based information provided by the Sales and Marketing staff.
- Issue invoices and prepare monthly reports for consolidated billing.
- Ensure proper documentation and upkeep the filing system
- Assist Customer Service Manager to ensure smooth daily operational in the team.
- Assist in matters relating to customer care (feedback and complaints)
- Update customer database in respect of customers and potential customers.
- Work closely with various departments, i.e. logistic and operations department to ensure customers’ requirements are met.

**Requirements**:

- Attentive to details
- Good communication skill

Mark Lee
Reg No. R1983024
One Vogue Pte Ltd
EA License: 19C9629

**Salary**: $2,700.00 - $3,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Performance bonus
- Yearly bonus

Work Location: In person