Customer Service Coordinator

Job Responsibilities - Supervise a team of customer service staff and IT staff, including supply chain deliveries. - To attend promptly to customers' in-coming calls, orders. - Check data entry, filing and scanning of documents. Job Requirements - Good communication, coordination skills with customer and delivery staff. - Ability to multi-task and possess...

Responsibilities - Recording of all quotations into accounting system. - Customer orders planning and processing - Process orders by generating data for product code and recording into accounting system. - Checking data accuracy in orders and invoices. - Serve as a point of contact for customers with queries about products, orders and deliveries and provides...

Attend to office phone call - Provide and maintain good customer service - Attend and record all customer service complaints and coordinate feedback and investigation findings under teams. - Consolidate monthly feedback report and reward program. - Handle and appeal all Grab refund/cancellation - Book and handle all online and bulk orders through...

Attend to incoming enquires and prepare quotation - Assist Customer Service Manager in carrying out sales and marketing activities - Establish close relationship and rapport with decision makers - Develop strategies and plans to generate sale orders and new account - Compile and document customer’s requirements and draft Contract Agreement as and when...

**Role Summary** - The Customer Service Advisor works pro-actively to ensure the daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilisation of the workshop and long profitable relations with...

**Responsibilities** You will be reporting to Sales Manager and required to undertake such duties as may be assign to you in the proper performance of your employment. **Customer Services** - Acts as window and interface with customer on all issues, and provide top level of customer service to all customers - Liaise with customers on quotation status,...

**About Us** Airbot Technology is a young start-up leading brand in designing, manufacturing affordable smart cordless and robotic vacuum cleaner. **Job description**: Provide technical support to customers, including assembly, maintenance and troubleshooting Write concise and accurate service reports Provide positive service experiences for...

Forward and escalate enquiries if any from clients to relevant individuals and departments in the Company - To send timely update to customers on their order status and to coordinate the delivery of their order - To answer incoming calls and routing the calls to the relevant departments - To travel to clients location to show colour proof - To develop and...

_We are seeking a diligent and organized administrative to _**oversee the invoicing process, inventory, incoming and outgoing shipments, and deliver excellent customer service. **_This role requires strong attention to detail, excellent communication skills, and the ability to multitask effectively. _ - Responsibilities:_ - Coordinate logistics arrangements...

Attend to incoming enquires and prepare quotation - Assist Customer Service Manager in carrying out sales and marketing activities - Establish close relationship and rapport with decision makers - Develop strategies and plans to generate sale orders and new account - Compile and document customer’s requirements and draft Contract Agreement as and when...